Tiliom Elevate vs Zentid

Tiliom Elevate is a lift and elevator management platform for lift service companies, available on Android, iOS, and the web. It combines an elevator asset register with inspection workflows, preventive maintenance, service dispatch, and service contract management. Teams can schedule maintenance, assign engineers, optimize routes, track performance, and receive predictive maintenance alerts. Fault records can include incident details, severity, emergency callouts, and repair history. Compliance tools cover LOLER examination records, test schedules, electronic certificates, insurance documents, digital signatures, defect tracking, risk assessments, method statements, safety documentation, and version-controlled audit trails. A customer portal lets clients view lift status, book services, and access documents. Contracts, quotes, automated invoicing, and financial reporting are included. The natural-language AI assistant provides lift status, maintenance history, upcoming schedules, and predictive insights; the site says it is available 24/7 with emergency support. Pricing is on request through [email protected].

Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.