Timefold Platform vs UKG Workforce Scheduler

Timefold Platform runs optimization models as a managed service through a REST API, connecting planning workflows with systems such as ERPs, HRIS, CRMs, and field-service tools. Listed models cover Field Service Routing, Employee Shift Scheduling, Pick-up and Delivery Routing, and Task Scheduling. Routing tools provide pre-calculated distance and travel matrices and support static and dynamic traffic data. Real-time replanning accepts incremental updates, with revision tracking for rollbacks and comparisons. Results can be delivered by webhook, server-sent events, or polling. Deployment options include managed cloud and self-hosting; self-hosting is available on the Horizon tier. Timefold says its Cloud Platform encrypts data at rest with AES-256 and in transit using HTTPS, SSL/TLS, and SSH. It states ISO 27001:2022 certification, a SOC 2 Type 2 attestation, and GDPR support through a Data Processing Agreement. Pricing is on request, and a free trial is available. There is no free plan. Tenant data retention depends on the plan, and authoritative planning data should remain in customers’ own systems.

UKG Workforce Scheduler has no write-up on Specifiction yet; its figures are above.