Timely vs TimeTailor
Timely
gettimely.comTimeTailor
timetailor.comSide by side
| Figure | Timely | TimeTailor |
|---|---|---|
| Price from | $26/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · Salon Appointment Scheduling Software | 8.5 (#11) | 8.6 (#9) |
| Client records | Client profiles can contain notes, photos, documents, appointment history and personalized communications. | The free plan includes a client list, booking history, profile details and communication history. |
| Headquarters | Wellington, New Zealand | Bucharest, Romania |
| Marketing | Marketing tools include SMS and email campaigns, automated follow-ups, review requests, loyalty features and promotions. | Marketing tools include promotions, discounts, automated messages, retention campaigns and gift cards. |
| Online booking | Clients can book appointments online 24/7, including through Instagram, Facebook and Messenger buttons. | Clients can self-book around the clock through a unique link, website or social profiles and choose a preferred expert. |
| Payments | TimelyPay supports online and in-salon card payments, deposits, cancellation fees, gift vouchers and next-business-day payouts. | Stripe handles card processing, Apple Pay and Google Pay, with payouts sent to the salon bank account. |
| Payment security | Timely says payment data is encrypted, card details are not stored by Timely and payment handling follows PCI DSS guidelines. | The POS guide states that Stripe is PCI Level 1 certified and processes encrypted card transactions. |
| Rating on Apple App Store | 3.4 out of 5 from 67 ratings | 5.0 out of 5 from 6 ratings |
| Rating on G2 | 4.5 out of 5 from 15 reviews | 0.0 out of 5 from 0 reviews |
| Rating on GetApp | 4.7 out of 5 from 711 reviews | 0.0 out of 5 from 0 reviews |
| Rating on Google Play | 2.4 out of 5 from 259 reviews | The listing shows 500+ downloads but no user star rating. |
| Support | All plans have help guides, a support form, chatbot and live messaging; Innovate also includes phone support. | TimeTailor advertises 24-hour live support and says customers can also contact support by email. |
| What it does | Timely is booking and payments software for hair and beauty professionals, covering bookings through final payment. | TimeTailor is salon-management software for freelancers and small businesses covering bookings, clients, payments, websites and POS. |
Plans
TimeTailor
- FreeFree
- Free service planFree
- Online bookingPriced on request
- Online booking$3.90, paid once
- Advanced reporting$9 a month
- Offline no-show protection$12 a month
- Professional website$15 a month
In their own words
TimeTailor
TimeTailor is salon management software for freelancers and small salon businesses. It brings appointment scheduling, client records, staff coordination, checkout and payment tools together, with a free service plan that includes unlimited manual bookings and staff, a service menu editor, reporting and email reminders. Clients can also book through a salon link at any time. The free plan keeps booking history, profile details and communication history with client records. Salons can manage staff schedules, permissions and time-off requests. For online payments, the listed methods are Visa, Mastercard, Apple Pay and Google Pay, with transactions handled by Stripe. A WordPress plugin adds a booking widget to a site, and an API can connect the software to payment, marketing or customer-management tools. Mobile apps are available for Android and iOS; the help page says the service can be used on phones, tablets and computers. TimeTailor lists a free plan and paid options from $9/mo, including reporting, no-show protection and a professional website.