TimeTailor vs Treatwell Pro
TimeTailor
timetailor.comTreatwell Pro
treatwell.co.ukSide by side
| Figure | TimeTailor | Treatwell Pro |
|---|---|---|
| Price from | $9/mo | £9.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Salon Appointment Scheduling Software | 8.6 (#9) | 8.7 (#8) |
| Calendar | The system manages availability, phone bookings, staff schedules, breaks, time off and booking restrictions. | The software provides drag-and-drop scheduling, multiple-location and staff calendars, resource scheduling, breaks and time-off blocking. |
| Client management | Client profiles store preferences, service history, contact information and communication history. | A central client database stores treatment history, preferences, notes, consultation forms and marketing consent. |
| Company | The website identifies the operator as GLOBAL TECH STUDIO SRL and lists its location as Bucharest, Romania. | Treatwell identifies its UK headquarters and registered address as 1st Floor, 6 St Andrew Street, London EC4A 3AE. |
| Company profile | Crunchbase describes TimeTailor as an active private for-profit salon software company with a 1–10-person headcount. | LinkedIn lists Treatwell as a software-development company with 501–1,000 employees, London headquarters and a 2008 founding year. |
| Headquarters | Bucharest, Romania | London, United Kingdom |
| Integrations | The WordPress plugin embeds a booking widget using a shortcode or block and synchronizes salon data with TimeTailor’s cloud service. | Officially listed integrations include Google Business Profile/Reserve with Google, Google Calendar, iCloud Calendar and website or social booking widgets. |
| Marketing | Marketing tools include promotions, discounts, automated messages, retention campaigns and gift cards. | Features include quieter-hour promotions, last-minute offers, product and voucher upselling, rebooking reminders and loyalty incentives. |
| Online booking | Clients can self-book around the clock through a unique link, website or social profiles and choose a preferred expert. | Businesses can accept 24/7 bookings with live availability and confirmations through Treatwell, Google, social media and their own websites. |
| Rating on Apple App Store | 5.0 out of 5 from 6 ratings | 3.5 out of 5 from 70 ratings for Treatwell Pro for Business in the UK store. |
| Rating on G2 | 0.0 out of 5 from 0 reviews | 5.0 out of 5 from 1 review. |
| Rating on GetApp | 0.0 out of 5 from 0 reviews | 4.4 out of 5 from 286 reviews. |
| Reminders | Automated appointment reminders can be sent by email, SMS or WhatsApp. | Unlimited automatic SMS and email confirmations and reminders are included to reduce no-shows. |
| Scheduling | The free service plan includes unlimited manual bookings and staff, a service menu editor, reporting and email reminders. | The software supports online bookings, appointment changes, breaks and time off, multiple salon locations, and unlimited client reminders. |
| Support | TimeTailor advertises 24-hour live support and says customers can also contact support by email. | Treatwell says its team will respond within 48 hours to a request for a free demo. |
Plans
TimeTailor
- FreeFree
- Free service planFree
- Online bookingPriced on request
- Online booking$3.90, paid once
- Advanced reporting$9 a month
- Offline no-show protection$12 a month
- Professional website$15 a month
Treatwell Pro
- AdvancedFree
- FreelancerFree
- Treatwell starting price (directory listing)£9.99 a month
In their own words
TimeTailor
TimeTailor is salon management software for freelancers and small salon businesses. It brings appointment scheduling, client records, staff coordination, checkout and payment tools together, with a free service plan that includes unlimited manual bookings and staff, a service menu editor, reporting and email reminders. Clients can also book through a salon link at any time. The free plan keeps booking history, profile details and communication history with client records. Salons can manage staff schedules, permissions and time-off requests. For online payments, the listed methods are Visa, Mastercard, Apple Pay and Google Pay, with transactions handled by Stripe. A WordPress plugin adds a booking widget to a site, and an API can connect the software to payment, marketing or customer-management tools. Mobile apps are available for Android and iOS; the help page says the service can be used on phones, tablets and computers. TimeTailor lists a free plan and paid options from $9/mo, including reporting, no-show protection and a professional website.
Treatwell Pro
Treatwell Pro is salon management software for appointments, staff and client relationships, linked to Treatwell’s booking platform. It supports online bookings, appointment changes, staff breaks and time off, and multiple salon locations. Booking widgets can accept reservations from Google, social media, salon websites and the Treatwell app. Client tools include histories, consultation forms, rebooking reminders and a waiting list; businesses can send unlimited client reminders. The system also includes point of sale, stock management, sales and accounting data, and client acquisition and retention tracking. Team features cover staff pricing, portfolios, performance, rotas and configurable calendar access. Treatwell describes the service as cloud-based and usable in a browser without installing software on a computer; it also supports Android and iOS devices and Windows and Mac computers. Its Freelancer and Advanced plans are free. New marketplace clients may incur commission depending on location, repeat bookings have 0% commission, and online prepayments carry a 2.5% processing fee. Fees are subject to VAT. Treatwell says salon data remains the establishment’s property after cancellation.