Towbook vs TowCommand Pro

Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.

TowCommand Pro is an operations platform for towing and recovery, with modules for towing, recovery, impound, and heavy-duty operations. Its live dispatch board supports drag-and-drop assignments and sub-second updates. The native iOS and Android driver app is described as offline-first and supports VIN scanning, photos, signatures, and Tap-to-Pay. Embedded Stripe payments support cards, ACH, Apple Pay, and Google Pay. Listed connections include QuickBooks, Xero, NetSuite, Geotab, Samsara, Verizon Connect, and Webfleet. The platform lists a public REST API using OpenAPI 3.0, event webhooks, enterprise SAML and OIDC single sign-on, per-yard role-based access, multi-region tenancy, and an audit log for every action. Listed AI functions include smart dispatch, predictive ETAs, damage detection from photos, GOA evidence packs, voice-controlled workflows, and an AI co-pilot. The site describes private development and a Q3 2026 launch window. Pricing lists Basic at $79 a month, billed free for one year under an offer for fewer than two trucks, then $79/mo; Professional is $149 a month, Ultimate $249 a month, and Enterprise $349 a month. Enterprise+ has custom billing with no price listed. A 90-day trial is listed with a US Tow Alliance profile.