Towbook vs TowPilot
Towbook
towbook.comTowPilot
towpilot.ioSide by side
| Figure | Towbook | TowPilot |
|---|---|---|
| Price from | $109/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Towing Software | 8.7 (#4) | 7.2 (#25) |
| Mobile apps | iPhone and Android apps support calls, dispatch, status updates, receipts, photos, plate-to-VIN lookup and impound work. | The homepage links to the App Store and Google Play for TowPilot mobile applications. |
| Privacy | The privacy policy says Towbook will not sell, rent, trade, or use personal or vehicle information except as needed to provide requested services. | TowPilot's privacy policy says its mobile application may collect device and geolocation information, and that provider companies can access customers' personal information including geolocation when providing roadside service. |
| Support | Towbook states that phone and email support operate 24 hours a day, 365 days a year. | The homepage advertises 24/7 live dispatch and support. |
Plans
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
TowPilot
- Basic AI Dispatcher$49 a month
- AI Phone Agent$299 a month
- Web App & Website Landing Page$499 a month
In their own words
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.