Towbook vs VTS Systems
Towbook
towbook.comVTS Systems
vts-systems.comSide by side
| Figure | Towbook | VTS Systems |
|---|---|---|
| Price from | $109/mo | $99.95/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Towing Software | 8.7 (#4) | 7.7 (#17) |
| Headquarters | Port Huron, Michigan, United States | Magnolia, Texas, United States |
| Purpose | Towbook is cloud-based towing, roadside, and impound software for dispatching, impounds, and accounting. | VTS Systems provides management software for towing, recovery, and vehicle storage facility businesses. |
| Security | Towbook says it uses SSL encryption for many services, account-access verification and recurring reviews of security practices. | The CLOUD package comparison lists employee login security (2FA) and unlimited user accounts. |
| Support | Towbook states that phone and email support operate 24 hours a day, 365 days a year. | VTS states its goal is to answer each customer service inquiry within an hour and says its support team holds state certifications in incident-management towing and/or storage-lot management. |
Plans
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
VTS Systems
- CLOUD Bronze$99.95 a month
- CLOUD Silver$199.95 a month
- CLOUD Gold$299.95 a month
- CLOUD Platinum$359.95 a month
- CLOUD Titanium$459.95 a month
In their own words
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.
VTS Systems
VTS Systems provides management software for towing, recovery, and vehicle-storage businesses. Its digital dispatch supports job assignment and tracking, driver location visibility, and route optimization. Storage tools track vehicles from impoundment through auction and title transfer, including lot locations, condition reports, fees, billing, and documents. VTS CLOUD offers packages combining towing and lot functions, with optional expansion modules; listed integrations include TomTom GPS telematics, Auto Data Direct, SaleQuick, online auto auctions, private-property integrations, and QuickBooks. CLOUD also provides mobile apps for iOS and Android, remote access from smartphones and tablets, employee login security with 2FA, and unlimited user accounts. It describes online access to 38+ state DMV records for owner, lienholder, and title details, and can prepare lien and notification letters for electronic certified mailing with return receipt requested. VTS says it supports all 50 U.S. states and Canada’s provinces and territories, with Texas its strongest legal-compliance fit. Plans range from CLOUD Bronze at $99.95 a month to CLOUD Titanium at $459.95 a month. A 30-day trial is listed.