Tracker vs Unit21
Tracker
riverside.net
Unit21
unit21.aiSide by side
| Figure | Tracker | Unit21 |
|---|---|---|
| Price from | $24/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Case Management Software | 8.9 (#5) | 8.2 (#26) |
| Audit trail | Yes | Yes |
| Headquarters | Atlanta, Georgia | San Francisco, California, United States |
| Integrations | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. | Listed integrations include Plaid, Salesforce, Snowflake, Databricks, BigQuery, Chainalysis, Elliptic, Persona, Fiserv and Jack Henry. |
| Purpose | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. | Unit21 describes its platform as AI risk infrastructure for fraud prevention and anti-money-laundering operations. |
| Security | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. | Unit21 reports SOC 2 Type I and Type II compliance and says it conducts regular penetration tests with independent security consultants. |
| Support | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. | Unit21 provides a support portal where users can submit a ticket and access platform documentation. |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.