Tracker vs Workpro Casework
Tracker
riverside.netWorkpro Casework
workpro.comSide by side
| Figure | Tracker | Workpro Casework |
|---|---|---|
| Price from | $24/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Case Management Software | 8.9 (#5) | 8.0 (#39) |
| Audit trail | Yes | Yes |
| Deployment | cloud | A typical deployment of the standard Workpro product takes approximately six weeks, and customisations can extend that timeframe. |
| Headquarters | Atlanta, Georgia | Edinburgh, Scotland, UK |
| Integrations | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. | Workpro’s API can exchange data with other systems, including CRM, payroll, webforms, batch printing and scanning applications. |
| Intended users | The company says its mission is to empower creators and businesses to build a brand and tell their stories. | Workpro serves public and private sector organisations and describes specialised casework solutions for complaints, HR, information requests and regulatory work. |
| Product | Riverside provides tools for recording remote podcasts and video interviews. | Workpro manages customer and employee casework, including complaints, HR cases, information requests and process non-conformance cases. |
| Purpose | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. | Workpro is case management software for complaints, employee relations, information requests and other regulatory casework. |
| Reporting dashboards | Yes | Yes |
| Security | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. | Workpro supports case-level access restrictions, an audit trail, encryption at rest and in transit, and GDPR-related workflows. |
| Support | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. | Workpro offers a 24/7 online helpdesk, support by email or telephone, and remote support; its licence agreement includes one system upgrade per year. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.
Workpro Casework
Workpro Casework has no write-up on Specifiction yet; its figures are above.