TrackingMore vs TrackLogy

TrackingMore provides package and air-cargo tracking through a web platform and API for D2C merchants, developers and technology partners. It supports tracking across 1,600+ carriers and 110+ airlines; its pricing page states 1,691 carrier integrations. A shipment dashboard includes bulk import, automatic carrier detection, exception overviews and customizable tracking pages. Merchants can track orders across Shopify, Amazon, eBay, WooCommerce and Magento.

Basic includes customizable email and SMS notifications, with package-status triggers and branded email templates listed among the features. Webhooks can notify users about last-mile and critical shipment events in real time, while carrier updates are fetched every 4–6 hours. Pro adds carrier performance analytics and route, exception and transit-time analysis. A free plan is listed, and paid service starts at $8/mo. The homepage states 99.99% API uptime, a formal SLA and 24/7 technical support, and describes SOC 2-aligned controls and GDPR compliance.

TrackLogy is a post-purchase platform for ecommerce brands that brings shipment tracking, customer updates, and shipment data into one service. It detects carriers from tracking numbers, keeps shipment history in a unified feed, and supports issue detection and alerts. The company says it covers more than 1,200 active providers across 150+ countries; status responses target about two minutes, subject to carrier response time. Milestone-triggered email and SMS notifications use customizable branded templates and customer preference controls. A public tracking page is available on every plan, while custom domains, brand customization, product recommendations, and review prompts require a paid plan. Analytics cover carrier on-time performance, transit times, issue rates, WISMO correlations, and scheduled exports. WooCommerce has a native WordPress plugin, and custom platforms can use the REST API; the Shopify app is marked coming soon. The API offers tracking, real-time webhooks, API-key authentication, and an OpenAPI 3.1 specification. The free plan allows 20 shipments per month. Pro costs $9 a month, billed $9/mo or $110/yr, and includes 1,200 shipments per year. A 14-day trial costs nothing and allows 100 shipments.