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TrackLogy

tracklogy.com

From $9/mo Free plan WebAPI
Visit tracklogy.com
Spec score 7.8 #15 of 28 in Order Tracking Software

What it is

TrackLogy is a post-purchase platform for ecommerce brands that brings shipment tracking, customer updates, and shipment data into one service. It detects carriers from tracking numbers, keeps shipment history in a unified feed, and supports issue detection and alerts. The company says it covers more than 1,200 active providers across 150+ countries; status responses target about two minutes, subject to carrier response time. Milestone-triggered email and SMS notifications use customizable branded templates and customer preference controls. A public tracking page is available on every plan, while custom domains, brand customization, product recommendations, and review prompts require a paid plan. Analytics cover carrier on-time performance, transit times, issue rates, WISMO correlations, and scheduled exports. WooCommerce has a native WordPress plugin, and custom platforms can use the REST API; the Shopify app is marked coming soon. The API offers tracking, real-time webhooks, API-key authentication, and an OpenAPI 3.1 specification. The free plan allows 20 shipments per month. Pro costs $9 a month, billed $9/mo or $110/yr, and includes 1,200 shipments per year. A 14-day trial costs nothing and allows 100 shipments.

Spec sheet

Product
TrackLogy is a post-purchase platform for ecommerce brands, offering shipment tracking, branded pages, notifications, and shipment status API responses.Read 30 Sep 2026 · tracklogy.com
API
The REST API offers programmatic shipment tracking, real-time webhooks, API-key authentication, and an OpenAPI 3.1 specification.Read 30 Sep 2026 · tracklogy.com
Integrations
WooCommerce has a native WordPress plugin, custom platforms can connect through the REST API, and the Shopify app is marked coming soon.Read 30 Sep 2026 · tracklogy.com
Headquarters
Dover, Delaware, United StatesRead 28 Sep 2026 · tracklogy.com
Founded
2025Read 28 Sep 2026 · tracklogy.com
Company
The About page says TrackLogy was founded in 2025 in Dover, Delaware; the pricing page identifies it as a product of WINDCODEX INC.Read 30 Sep 2026 · tracklogy.com
Analytics
Analytics include carrier on-time performance, transit-time benchmarking, issue-rate analysis, WISMO correlation reports, and scheduled exports.Read 30 Sep 2026 · tracklogy.com
Audience and support
TrackLogy describes itself as built for ecommerce brands; Enterprise includes a dedicated account manager and priority onboarding and SLA.Read 30 Sep 2026 · tracklogy.com
Branded pages
Custom-domain hosting, brand customization, product recommendations, and review prompts are paid-plan features; a public tracking page is available on all plans.Read 30 Sep 2026 · tracklogy.com
Carrier coverage
The site says it supports more than 1,200 active providers across 150+ countries.Read 30 Sep 2026 · tracklogy.com
Customer notifications
It supports milestone-triggered email and SMS notifications with customizable branded templates and customer preference controls.Read 30 Sep 2026 · tracklogy.com
Data protection
The features page says data is encrypted at rest and in transit.Read 30 Sep 2026 · tracklogy.com
Security and service
Pricing states that all plans include SOC 2 compliant data security, GDPR compliance tools, a 99.9% uptime SLA, and 24/7 monitoring and alerting.Read 30 Sep 2026 · tracklogy.com
Tracking features
The platform auto-detects carriers from tracking numbers, provides a unified shipment feed and history, and supports issue detection and alerts.Read 30 Sep 2026 · tracklogy.com
Tracking speed
TrackLogy says it targets returning a shipment status in about two minutes, depending on carrier response time.Read 30 Sep 2026 · tracklogy.com

Plans and prices

14-Day Free Trial Free for 14 days · no card needed 100 shipments during trial · all Pro features · cancel anytime Read 30 Sep 2026 · tracklogy.com
Free Forever Free 20 shipments/month · no credit card · no expiry Read 30 Sep 2026 · tracklogy.com
Pro $9 a month $9/mo · $110/yr · Save 17% 1,200 shipments/yr · automatic shipment tracking · branded tracking page · email, SMS & admin alerts · analytics · multi-store support · full API access Read 30 Sep 2026 · tracklogy.com
Enterprise Priced on request Custom 20,000+ shipments/month · everything in Pro · dedicated account manager · custom integrations & API · priority onboarding & SLA · volume-based pricing Read 30 Sep 2026 · tracklogy.com

Every TrackLogy plan and price →

Strong points and limits

Strong points

  • Tracks shipments across 1,200+ providers in 150+ countries.
  • Milestone-triggered email and SMS notifications.
  • Public tracking page available on all plans.
  • REST API includes real-time webhooks.
  • Free plan allows 20 shipments monthly.

Limits

  • Shopify app is marked coming soon.
  • Custom domains and branding require a paid plan.
  • Free plan is limited to 20 shipments monthly.

Who it suits

It suits ecommerce brands that need shipment tracking, customer notifications, and analytics. Teams connecting custom platforms can use its REST API; WooCommerce users have a native WordPress plugin.

Verdict

TrackLogy combines shipment visibility, notifications, and reporting, with a REST API for custom connections. Its free plan is capped at 20 monthly shipments, while Pro costs $9 a month.

Where Specifiction places it

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