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SPECIFICTION
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FreightCake Tracking

freightcake.com

Free plan WebAPI
Visit freightcake.com
Spec score 8.0 #8 of 28 in Order Tracking Software

What it is

FreightCake Tracking is part of a freight-shipping platform for quoting, booking, and tracking parcel and LTL shipments across major US carriers through a web app or API. Shipment timelines display milestones such as pickup, transit, and delivery with timestamps, locations, and carrier data. Alerts can flag late milestones, off-route movement, or shipments stalled at a terminal, while a shared map view covers LTL, parcel, and truckload shipments across carriers. Teams can share public tracking URLs or host branded tracking pages on a custom domain with their logo and colors. Milestones can be sent to an OMS, CRM, Slack, or another HTTP webhook destination. FreightCake says its AI agent can answer routine tracking enquiries by email or chat using live shipment data. Live carrier integrations include USPS, UPS, FedEx Parcel, FedEx Freight, R+L Carriers, TForce Freight, and Oak Harbor Freight. The REST API covers quote, booking, labels, tracking, and invoices. FreightCake Rates has no monthly platform fee and is currently free during beta usage while metered billing is developed; the first 25 shipments are included. Storefront integrations are listed as coming soon.

Spec sheet

Product
FreightCake describes itself as a freight shipping platform for quoting, booking, and tracking parcel and LTL shipments across major US carriers through a web app or API.Read 5 Oct 2026 · freightcake.com
Intended users
FreightCake says its tools are for operators including ops managers, logistics coordinators, and warehouse teams, with a focus on small and mid-market shippers.Read 5 Oct 2026 · freightcake.com
API
The documented REST API covers quote, book, label, track, and invoice workflows, and the integrations page describes webhook retries, replay, and sandbox mode.Read 5 Oct 2026 · freightcake.com
Security
FreightCake says data is encrypted at rest with AES-256 and in transit with TLS 1.3, and that it uses OpenID Connect authentication.Read 5 Oct 2026 · freightcake.com
Compliance
The security page says GDPR compliant, SOC 2 Type II in progress with a formal audit planned, and PCI DSS payment processing delegated to Stripe.Read 5 Oct 2026 · freightcake.com
Support
The FreightCake Rates plan lists email and chat support; the API & Enterprise plan lists a dedicated solutions engineer, onboarding, training, and a private Slack channel.Read 5 Oct 2026 · freightcake.com
Accounting integrations
QuickBooks Online, Xero, and Microsoft Dynamics 365 Business Central are listed as live ERP and accounting integrations.Read 5 Oct 2026 · freightcake.com
AI assistance
FreightCake says its AI agent can answer routine tracking inquiries by email or chat using live shipment data.Read 5 Oct 2026 · freightcake.com
Coverage
The tracking page describes a shared map view for LTL, parcel, and truckload shipments across carriers.Read 5 Oct 2026 · freightcake.com
Customer tracking
Users can share public tracking URLs and host branded tracking pages on a custom domain with a custom logo and colors.Read 5 Oct 2026 · freightcake.com
Exception alerts
The platform can alert teams to late milestones, off-route movement, or shipments stalled at a terminal.Read 5 Oct 2026 · freightcake.com
Integration limits
Shopify, WooCommerce, BigCommerce, and Amazon Seller Central storefront integrations are listed as coming soon; the page says custom integrations can use the REST API and webhooks.Read 5 Oct 2026 · freightcake.com
Live carrier integrations
The integrations page lists USPS, UPS, FedEx Parcel, FedEx Freight, R+L Carriers, TForce Freight, and Oak Harbor Freight as live.Read 5 Oct 2026 · freightcake.com
Shipment timeline
Tracking timelines show milestones such as pickup, in transit, out for delivery, and delivery with timestamps, locations, and carrier source data.Read 5 Oct 2026 · freightcake.com
Tracking events
Shipment milestones can be sent to OMS, CRM, Slack, or another HTTP webhook destination.Read 5 Oct 2026 · freightcake.com

Plans and prices

FreightCake Rates Free $0 platform fee No monthly platform fee · Beta usage currently free while metered billing is developed · First 25 shipments are on us Read 5 Oct 2026 · freightcake.com
API & Enterprise Priced on request Custom Volume-based pricing Read 5 Oct 2026 · freightcake.com
BYO Carrier Accounts Priced on request Custom Separate platform or usage pricing may apply depending on setup and volume Read 5 Oct 2026 · freightcake.com

Every FreightCake Tracking plan and price →

Strong points and limits

Strong points

  • Timelines show shipment milestones, timestamps, and locations.
  • Alerts flag late, off-route, and stalled shipments.
  • Branded tracking pages can use a custom domain.
  • REST API covers quote, book, label, track, and invoice workflows.

Limits

  • Storefront integrations are listed as coming soon.
  • API & Enterprise pricing is custom and not listed.
  • BYO Carrier Accounts may involve separate platform or usage pricing.

Who it suits

FreightCake says its tools are for operations managers, logistics coordinators, and warehouse teams, with a focus on small and mid-market shippers. It suits teams that need multi-carrier tracking, customer-facing status pages, or shipment events sent to other systems.

Verdict

FreightCake Tracking combines shipment visibility with alerts, branded customer pages, and API workflows. Its free Rates plan is in beta while metered billing is being developed; confirm pricing for other setups before choosing them.

Where Specifiction places it

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