Triviat AI Voice Agent vs Viotalk
Triviat AI Voice Agent
triviat.comViotalk
viotalk.comSide by side
| Figure | Triviat AI Voice Agent | Viotalk |
|---|---|---|
| Price from | $150/mo | $0.01/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Customer Service Voicebots | 8.1 (#9) | 8.6 (#5) |
| Channels | Supported channels listed by the maker are live chat, email, WhatsApp, calls, SMS and social media. | The platform combines browser WebRTC calling, SIP desk phones, phone numbers, voice, SMS, WhatsApp, recordings and mobile apps. |
| Company size | LinkedIn lists Triviat AI as a privately held company with 11–50 employees. | LinkedIn lists company size as one employee and type as privately held. |
| Independent support listing | SourceForge lists phone support and 24/7 live support, with documentation as the training format. | FinancesOnline lists email, phone, live support, training and ticket support for the Cloud Messenger product. |
| Integrations | The maker advertises more than 5,000 integrations with CRMs, ERPs, calendars, scheduling tools and ecommerce platforms. | The site describes connecting MCP servers and tools such as CRMs, calendars, and internal systems; it does not name specific third-party integration products on that page. |
| Product | Triviat describes itself as a text and voice AI agent platform for customer support and sales. | Viotalk combines AI voice agents, programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard. |
| Security | Triviat’s privacy policy says its servers are in the European Union and it uses industry-standard security measures to protect personal data. | The privacy policy says Viotalk uses SOC 2-aligned practices, encryption in transit and at rest, and workspace role-based access controls. |
| Support | Triviat says its team provides setup, training, integration, and optimization support through live chat, email, and phone. | The pricing page lists custom enterprise support, while the terms say documentation and community support are available and priority SLAs apply as agreed for paid and enterprise plans. |
| What it does | Triviat provides managed text and voice AI agents for customer-support and sales conversations across multiple channels. | Viotalk provides AI voice agents, programmable voice, SMS and messaging, phone numbers, APIs, and a workspace dashboard. |
Plans
Triviat AI Voice Agent
- Essential$150 a month
- Growth$350 a month
- Professional$990 a month
- EnterprisePriced on request
Viotalk
- Pay-as-you-goFree
- Inbound voice$0.01 a month
- Outbound voice$0.01 a month
- SMS$0.02 a month
- Local number$2 a month
- Voice + SMS number$2.50 a month
- Android app$10 a month
- iOS app$10 a month
- Android + iOS Bundle$15 a month
- Toll-Free number$50 a month
In their own words
Triviat AI Voice Agent
Triviat AI Voice Agent has no write-up on Specifiction yet; its figures are above.
Viotalk
Viotalk combines AI voice agents with programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard for business teams. Its agents transcribe callers, use language models and connected tools to respond, and can transfer a call to a person with context. Listed uses include lead qualification, appointment booking, customer support, after-hours coverage, and outbound follow-up. Agents can connect to business tools for knowledge-base search, CRM updates, calendar booking, and order lookup. Voice, SMS, and WhatsApp workflows can be used within the same account. The web dashboard includes CRM, analytics, reports, call logs, API access, AI configuration, team management, and phone-number management. Viotalk presents the service for teams in healthcare, restaurants, education, sales, and customer support. Its pay-as-you-go plan has no seat licenses or forced tiers, but usage is charged: inbound voice is $0.008/min, outbound voice is $0.012/min, SMS is $0.020/msg, and a local number is $2/mo. AI voice uses OpenAI plus 20–30% per minute. Optional Android and iOS apps cost $10/month each, or $15/month for the bundle.