Tech riderRev. 3 Oct 2026
- 1Runs onAndroid, API, iOS, Web
- 2Costspaid from $10/mo
- 3Human handoffYes
- 4Knowledge sourcesApps, websites, files, Notion, and connected sources
- 5Phone number includedNo
5 lines stated Written from the maker's own pages: viotalk.com
Overview
Viotalk is ranked #1 of 30 in customer service voicebots on Specifiction. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $10/mo.
Viotalk plans and pricing
All plansPay-as-you-go Free Pay per use; no seat licenses or forced tiers Inbound voice $0.008/min · Outbound voice $0.012/min · SMS $0.020/msg · Local number $2/mo · AI voice: OpenAI + 20–30% per minute viotalk.com · 3 Oct 2026
Compared on customer service voicebots
- Free plan
- Noviotalk.com
- Human handoff
- Yesviotalk.com
- Knowledge sources
- Apps, websites, files, Notion, and connected sourcesviotalk.com
- Phone number included
- Noviotalk.com
Facts
- Product
- Viotalk combines AI voice agents, programmable voice, SMS, messaging, phone numbers, APIs, and a workspace dashboard.viotalk.com · 3 Oct 2026
- AI calls
- Its voice agents transcribe callers, use language models and connected tools, speak replies, and can hand calls to a human with context.viotalk.com · 3 Oct 2026
- Use cases
- The maker lists lead qualification, appointment booking, customer support, after-hours coverage, and outbound follow-up as voice-agent use cases.viotalk.com · 3 Oct 2026
- Agent tools
- Agents can use MCP-connected business tools for knowledge-base search, CRM writeback, calendar booking, and order lookup.viotalk.com · 3 Oct 2026
- Integrations
- The site describes connecting MCP servers and tools such as CRMs, calendars, and internal systems; it does not name specific third-party integration products on that page.viotalk.com · 3 Oct 2026
- Channels
- Voice, SMS, and WhatsApp workflows can be used in the same account or workspace.viotalk.com · 3 Oct 2026
- Dashboard
- The web dashboard includes CRM, analytics, reports, call logs, API access, AI configuration, team management, and phone-number management.viotalk.com · 3 Oct 2026
- Security
- The privacy policy says Viotalk uses SOC 2-aligned practices, encryption in transit and at rest, and workspace role-based access controls.viotalk.com · 3 Oct 2026
- AI data
- The privacy policy says conversation data stays within the customer workspace and is not used to train models for other customers.viotalk.com · 3 Oct 2026
- Recording limit
- Call recording is included with voice and has a three-month default retention period, after which recordings are deleted or anonymized subject to stated exceptions.viotalk.com · 3 Oct 2026
- Support
- The pricing page lists custom enterprise support, while the terms say documentation and community support are available and priority SLAs apply as agreed for paid and enterprise plans.viotalk.com · 3 Oct 2026
- Audience
- The site presents the service for business teams, including healthcare, restaurants, education, sales teams, and customer support.viotalk.com · 3 Oct 2026
Best Viotalk alternatives
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Where it ranks on Specifiction
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Sources
- viotalk.com· checked 3 Oct 2026
- viotalk.com/ai-voice-agent· checked 3 Oct 2026
- viotalk.com/pricing· checked 3 Oct 2026
- viotalk.com/privacy· checked 3 Oct 2026
- viotalk.com/terms· checked 3 Oct 2026