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SPECIFICTION
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Instadesk AI VoiceBot

instadesk.com

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Spec score 8.3 #7 of 30 in Customer Service Voicebots

What it is

Instadesk AI VoiceBot is a business tool for automated outbound campaigns and AI-driven customer conversations, available on web and through an API. It supports batch calling around the clock, retry logic, caller ID features, number detection and customer segmentation. During calls, intent recognition can personalize conversations and adjust scripts; voice options include cloning, emotion-aware speech and interruption handling. Its speech recognition and generation support more than 30 languages.

Campaigns can be configured in a visual, drag-and-drop workflow builder with call simulation, conversation tagging and anomaly diagnosis. The system can create leads, assign them based on intent, sync them to a CRM and notify sales teams through WeChat. Named CRM integrations include Salesforce, HubSpot, Zoho and Pipedrive. Security features include number masking, encrypted storage and call links, hybrid deployment and compliance checks. Privacy controls include TLS 1.3 or higher, role-based access, MFA for administrators and support staff, and IP whitelisting. Pricing is customized based on agent count, modules, integrations and usage; a 15-day trial is available.

Spec sheet

Purpose
AI VoiceBot makes automated outbound calls for tasks such as lead qualification, appointment scheduling, and payment reminders.Read 8 Oct 2026 · instadesk.com
Intended users
The product is presented for businesses running outbound campaigns, including sales teams qualifying leads and arranging follow-up.Read 8 Oct 2026 · instadesk.com
Integrations
The VoiceBot FAQ names Salesforce, HubSpot, Zoho, and Pipedrive as CRM integrations.Read 7 Oct 2026 · instadesk.com
Security
The product page describes number masking, encrypted storage and call links, hybrid deployment, and compliance quality checks.Read 8 Oct 2026 · instadesk.com
Support
Instadesk offers a personalized demo and directs prospective customers to contact sales for pricing details.Read 8 Oct 2026 · instadesk.com
Headquarters
SingaporeRead 28 Sep 2026 · instadesk.com
Company
Instadesk says it began in 2014 and lists its operating company as ZKJ TECHNOLOGY PTE. LTD.Read 8 Oct 2026 · instadesk.com
Campaign setup
A drag-and-drop interface supports workflow configuration, call simulation, conversation tagging, and anomaly diagnosis.Read 8 Oct 2026 · instadesk.com
Conversation handling
Instadesk says its LLM-powered intent recognition personalizes conversations in real time and can adapt scripts dynamically.Read 7 Oct 2026 · instadesk.com
CRM and leads
The product page describes creating leads, syncing them to CRM, notifying sales teams through WeChat, and assigning leads based on intent.Read 8 Oct 2026 · instadesk.com
CRM integrations
Instadesk says its voice bot integrates with Salesforce, HubSpot, and Zoho CRM.Read 8 Oct 2026 · instadesk.com
Data protection
Instadesk's privacy policy describes TLS 1.3 or higher, role-based access control, required MFA for administrators and technical support staff, and IP whitelisting.Read 7 Oct 2026 · instadesk.com
Data residency
Instadesk says customer data storage depends on the deployment location and may be transferred outside that location when providing services.Read 7 Oct 2026 · instadesk.com
Languages
The product page says its ASR and TTS support more than 30 languages.Read 8 Oct 2026 · instadesk.com
Lead management
The page says the system can create leads, sync them to a CRM, notify sales teams through WeChat, and assign leads based on intent.Read 7 Oct 2026 · instadesk.com
Outbound calling
The product page describes 24/7 batch outbound calling with retry logic, caller ID features, number detection, and customer segmentation.Read 7 Oct 2026 · instadesk.com
Outbound campaigns
The product supports 24/7 batch outbound calling, smart retries, caller ID and number detection, and audience segmentation.Read 8 Oct 2026 · instadesk.com
Pricing
Instadesk says pricing is custom based on agent count, selected modules, integrations, and usage volume, and asks customers to contact sales for details.Read 7 Oct 2026 · instadesk.com
Privacy controls
Instadesk’s privacy policy describes TLS 1.3 or higher encryption, role-based access controls, administrator and support MFA, session timeout, and IP whitelisting.Read 8 Oct 2026 · instadesk.com
Security features
The product page lists number masking, encrypted storage and call links, hybrid deployment, and built-in compliance QA.Read 7 Oct 2026 · instadesk.com
Setup
The product page describes a zero-code visual workflow builder with drag-and-drop setup, call simulation, conversation tagging, and anomaly diagnosis.Read 7 Oct 2026 · instadesk.com
Voice and language
The page says the bot supports voice cloning, emotion-aware speech, and ASR/TTS in more than 30 languages.Read 7 Oct 2026 · instadesk.com
Voice features
It offers voice cloning, emotion-aware speech, interruption handling, and scripts that adapt to recognized intent.Read 8 Oct 2026 · instadesk.com
Who it serves
Instadesk describes its platform as serving enterprises and lists banking, insurance, fintech, retail, logistics, hospitality, telecommunications, and manufacturing among its target industries.Read 7 Oct 2026 · instadesk.com

Plans and prices

Custom pricing Priced on request Pricing is customized based on requirements, agents, modules, and usage volume. Contact sales for pricing · Free trial available upon registration Read 8 Oct 2026 · instadesk.com

Every Instadesk AI VoiceBot plan and price →

Strong points and limits

Strong points

  • Runs batch outbound calls around the clock with smart retries.
  • Supports ASR and TTS in more than 30 languages.
  • Visual builder includes simulation and anomaly diagnosis.
  • Can assign leads by intent and sync them to CRMs.
  • Offers a 15-day trial.

Limits

  • No free plan is listed.
  • Pricing requires contacting sales.
  • Customer data may be transferred outside its storage location.

Who it suits

It suits enterprises running outbound campaigns, including sales teams qualifying leads and arranging follow-up. Instadesk lists banking, insurance, fintech, retail, logistics, hospitality, telecommunications and manufacturing among its target industries.

Verdict

VoiceBot brings outbound calling, intent-based conversation handling and lead workflows into one service. Pricing is custom, so buyers should confirm costs and data handling for their deployment.

Where Specifiction places it

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