Umami vs Zoho Apptics
Umami
umami.is
Zoho Apptics
zoho.comSide by side
| Figure | Umami | Zoho Apptics |
|---|---|---|
| Price from | $20/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Web analytics tools | 9.1 (#10) | 8.4 (#37) |
| Spec score · Web And Mobile Analytics Software | 8.4 (#13) | 7.6 (#23) |
| Compliance | Umami states its approach supports GDPR and CCPA compliance and says its Cloud servers are located in the US and EU. | Zoho says Apptics has been audited for ISO 27001, ISO 27017, ISO 27018, ISO 27701, and SOC 2 Type II, and complies with GDPR and CCPA. |
| Free plan | Yes | Yes |
| Headquarters | San Francisco, California, United States | Chennai, India |
| Integrations | The integrations documentation lists plugins for platforms including WordPress, VuePress, Gatsby, Nuxt, Craft CMS, and Docusaurus, plus JavaScript, PHP Laravel, Python, and Go APIs. | The site lists Zoho Cliq, Zoho Desk, Zoho Projects, Zoho CRM, Slack, Microsoft Teams, Zendesk, and Atlassian Jira integrations. |
| Security | Umami Cloud connections use HTTPS and TLS, and customer accounts, teams, websites, and analytics data are logically separated. | Apptics documents JWT request authentication, RSA encryption for designated sensitive fields, TLS for network communication, and AES-256 encryption for stored data. |
| Support | The Hobby plan includes community support, Pro includes email support, Business includes email and chat support, and Enterprise includes enterprise support. | Pricing information directs customers with questions to [email protected] and lists email, chat, integration, and onboarding support options across plans. |
Plans
Zoho Apptics
- Free ForeverFree
- ProPrice not published
- EnterprisePriced on request
- GrowthPrice not published
In their own words
Umami
Umami is an open-source analytics platform for understanding website and product traffic, campaigns, visitor behavior, conversions, retention and revenue. Reports cover pageviews, visitor metrics, UTM campaigns, real-time activity, funnels, goals, journeys, attribution and revenue. Session replays and click and scroll heatmaps are available on Business and above. Umami says standard analytics uses no cookies, does not track people across websites, and does not collect directly identifying information. Optional features such as distinct IDs, custom properties, revenue tracking, replays and heatmaps can collect additional information when enabled; replays are off by default and mask input fields by default. Customers can choose managed Umami Cloud or host the open-source platform themselves. The free Hobby cloud plan sits alongside Pro at $20 a month and Business at $200 a month. Pro includes one million events monthly and up to 20 websites; Business includes 10 million events monthly, unlimited websites and heatmaps. Cloud event usage includes pageviews and custom events, with excess events billed per event without stopping collection. The platform also provides API access and a read-only MCP server on specified plans or self-hosted versions.
Zoho Apptics
Zoho Apptics has no write-up on Specifiction yet; its figures are above.