Unbabel vs XTM Cloud
Unbabel
unbabel.com
XTM Cloud
xtm.aiSide by side
| Figure | Unbabel | XTM Cloud |
|---|---|---|
| Price from | — | $1,375/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Translation apps | 7.7 (#95) | 9.2 (#3) |
| Spec score · Language Translation Software | 7.1 (#23) | 8.5 (#8) |
| Spec score · Translation Software | 7.0 (#143) | 8.5 (#36) |
| API | Unbabel says its APIs can connect the service to systems without a prebuilt integration. | XTM publishes both REST and SOAP XTM Connect SDK documentation, plus separate XTRF and Rigi APIs. |
| API access | Yes | Yes |
| Document translation | Yes | Yes |
| Glossary tools | Yes | Yes |
| Headquarters | San Francisco, California, United States | Beaconsfield, Buckinghamshire, United Kingdom |
| Integrations | Listed integrations include Kustomer, Helpshift, Oracle, Wix Answers, Zendesk, Intercom, Freshdesk, and Salesforce. | XTM Connect provides connectors for CMSs and repositories plus SOAP and REST web-services APIs. |
| Security | Unbabel states that it is GDPR and CCPA compliant and ISO 27001 and ISO 9001 certified. | Supported security controls include OAuth 2.0, SAML, two-step verification and independent security audits. |
| Support | Unbabel directs existing customers with technical questions to its help center and prospective customers with pricing questions to its sales team. | XTM Cloud includes an optional XTM Support Portal for communication with the XTM Support Team and issue tracking. |
| Translation memory | Yes | Standard modules include translation memory, terminology management and the XTM Workbench editor. |
| Website translation | Yes | Yes |
| What it does | Unbabel describes itself as a Language Operations platform that combines AI translation with human review for business translation. | XTM Cloud is a web-based translation management system with an integrated computer-aided translation editor for enterprise localization. |
Plans
XTM Cloud
- Team$16,500 a year
- Business$60,000 a year
- Team$16,500 a year
- Business$60,000 a year
- EnterprisePriced on request
- TMS - XTM CloudPriced on request
In their own words
XTM Cloud
XTM Cloud is a translation management system for linguists, project managers and localization teams. Its standard modules—XTM Workflow, XTM Engine and browser-based XTM Workbench—support document and website translation, translation memory, terminology, glossaries, quality checks and alignment. Teams can use it as SaaS on public or private cloud, or deploy it on-premise. Browser access works on PCs and tablets, with the XTM Mobile app for smartphones and tablets; documented browser systems include Windows, Mac and Linux. XTM Connect supplies CMS and repository connectors, alongside SOAP and REST web-service APIs. The system connects to machine translation engines including Amazon Translate, DeepL, Google Translate, Microsoft Translator, OpenAI GPT and SYSTRAN Pure Neural. XTM lists support for 887 languages and 65 file formats, including XLIFF, JSON, XML, Adobe InDesign, Microsoft Office, Google Docs and HTML. The maker says it meets SOC 2 Type II, ISO 27001 and GDPR requirements and does not use customer data to train AI models. Annual plans start at $16,500/yr, and a 30-day trial is offered.