Useberry vs UserTesting
Useberry
useberry.com
UserTesting
usertesting.comSide by side
| Figure | Useberry | UserTesting |
|---|---|---|
| Price from | €83/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Crowd Testing Tools | 7.6 (#10) | 7.3 (#12) |
| Spec score · Usability Testing Software | 7.7 (#25) | 7.4 (#38) |
| Spec score · User Testing | 7.7 (#15) | 7.4 (#20) |
| Spec score · User Experience Software | 7.7 (#20) | 7.4 (#26) |
| Company | The legal notice identifies the website operator as Useberry User Testing Technologies IKE, registered in Greece, with a head office in Moschato, Greece. | UserTesting says it is headquartered in Bellevue, Washington, and has more than 3,000 customers, including 75 of the Fortune 100. |
| Headquarters | Moschato, Greece | Bellevue, Washington, United States |
| Integrations | The integrations page lists Figma, ProtoPie, Sketch, Prolific, Respondent, Google Meet, Microsoft Teams, Zoom, Google Calendar, and Outlook. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Product | Useberry describes itself as an all-in-one solution for user testing. | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. |
| Security | Useberry says it runs on Google Cloud Platform and encrypts primary databases and backups at rest with AES-256 or equivalent, with web traffic served over HTTPS using TLS 1.2 or higher. | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, ISO 27701:2019, GDPR, CCPA, and UK Cyber Essentials 3.3. |
| Support | Useberry says its contact team will get back to messages within 24 hours and provides documentation and a demo scheduling option. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
Useberry
- FreeFree
- Growth€83 a month
- Business€659 a month
- EnterprisePriced on request
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.