Userfeel vs UserQ
Userfeel
userfeel.comUserQ
userq.comSide by side
| Figure | Userfeel | UserQ |
|---|---|---|
| Price from | $250/mo | $80/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Usability Testing Software | 8.9 (#3) | 7.8 (#22) |
| Spec score · User Testing | 8.9 (#3) | 7.8 (#13) |
| Headquarters | London, England, United Kingdom | Dubai, United Arab Emirates |
| Product | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. | UserQ is a remote user research platform for creating, publishing, and analysing tests with participants, with a focus on the MENA region. |
| Support | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. | Account support is available at [email protected], and general inquiries can be sent to [email protected]. |
Plans
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.