UserQ
userq.com
Spec sheet
- Product
- UserQ is a remote user research platform for creating, publishing, and analysing tests with participants, with a focus on the MENA region.Read 8 Oct 2026 · userq.com
- Support
- Account support is available at [email protected], and general inquiries can be sent to [email protected].Read 8 Oct 2026 · userq.com
- Headquarters
- Dubai, United Arab EmiratesRead 28 Sep 2026 · userq.com
- Maker
- The site identifies UserQ as a Digital of Things company.Read 8 Oct 2026 · userq.com
- Bring your own testers
- Researchers can share a test link with their own participants without additional credits, but demographic data is unavailable for testers without UserQ accounts.Read 8 Oct 2026 · userq.com
- Languages
- Researchers can create studies in English or Arabic, including a right-to-left Arabic test experience.Read 8 Oct 2026 · userq.com
- Notable limit
- UserQ says its remote platform cannot run research requiring observation or in-person facilitation, such as focus groups.Read 8 Oct 2026 · userq.com
- Panel costs
- Recruiting panel participants costs $2 per short response, $4 per medium response, and $6 per long response.Read 8 Oct 2026 · userq.com
- Panel protections
- UserQ says its privacy policy is GDPR-compliant and that it has NDAs in place before every test.Read 8 Oct 2026 · userq.com
- Quality refunds
- Researchers can report unsatisfactory panel responses and receive credit refunds for reports approved by UserQ's QA team.Read 8 Oct 2026 · userq.com
- Recruitment filters
- Panel participants can be targeted by age, education, nationality, income, gender, digital proficiency, language, and residency.Read 8 Oct 2026 · userq.com
- Recruitment panel
- UserQ says its panel includes over 20,000 participants across MENA and India.Read 8 Oct 2026 · userq.com
- Results
- Results are available through the account dashboard and can be downloaded as CSV; UserQ also describes automatically generated charts and diagrams.Read 8 Oct 2026 · userq.com
- Security and privacy
- UserQ says it complies with UAE data privacy laws, stores sensitive account details securely, and does not expose testers' demographic data to researchers.Read 8 Oct 2026 · userq.com
- Team collaboration
- The FAQ says workspaces support up to 10 members, with shared access and credits for team members.Read 8 Oct 2026 · userq.com
- Test formats
- The platform offers prototype tests, tree tests, card sorting, preference tests, surveys, 5-second tests, and first-click tests.Read 8 Oct 2026 · userq.com
Plans and prices
Pay-As-You-Go Free Individual workspace · team size 1 · $29.00 test publishing fee Read 8 Oct 2026 · userq.com
Team plan (monthly) $95 a month billed monthly Team workspace · team size 10 · free test publishing Read 8 Oct 2026 · userq.com
Team plan (yearly) $960 a year $960 per year ($80 per month), billed yearly Team workspace · team size 10 · free test publishing · save 15% vs monthly Read 8 Oct 2026 · userq.com
Where Specifiction places it
- Usability Testing Software#22 of 527.8
- User Testing#13 of 257.8