UserJot vs UserReport

UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.

UserReport is a set of survey and feedback widgets for websites and apps. It helps teams learn who their users are, what they want, and which product changes they suggest. The survey widget supports demographic questions, Net Promoter Score, satisfaction measures, device comparisons, and newsletter signups. It connects with Google Analytics so survey responses can be considered alongside user behavior data. The feedback widget collects ideas and bug reports, lets users vote, and can be styled with a site's wording, colors, and logo in more than 60 languages. Website installation uses a code snippet; surveys and a feedback forum can then be configured without changing that code. Documentation includes Android and iOS SDK installation guides. The free plan costs nothing and includes survey and feedback widgets plus Google Analytics integration. UserReport was founded in 2010, is headquartered in Copenhagen, and is part of AudienceProject's product suite.