Userlytics vs UserTesting
Userlytics
userlytics.com
UserTesting
usertesting.comSide by side
| Figure | Userlytics | UserTesting |
|---|---|---|
| Price from | $699/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Crowd Testing Tools | 7.5 (#11) | 7.3 (#12) |
| Spec score · Consumer Video Feedback Software | 7.6 (#11) | 7.5 (#13) |
| Spec score · Usability Testing Software | 7.6 (#31) | 7.4 (#38) |
| Spec score · AI User Research Tools | 7.5 (#20) | 7.3 (#26) |
| Spec score · User Experience Software | 7.6 (#22) | 7.4 (#26) |
| Spec score · User Testing | 7.6 (#19) | 7.4 (#20) |
| Spec score · UX Research Software | 7.4 (#23) | 7.3 (#27) |
| AI analysis | The platform offers AI UX analysis, AI transcriptions, sentiment analysis, and other AI features. | The platform uses AI-powered analysis to synthesize video, text, and behavioral data and surface themes, patterns, and insights. |
| Headquarters | Miami, Florida, USA | Bellevue, Washington, United States |
| Integrations | Its prototype integrations page names Figma, Adobe XD, Proto.io, and InVision, and describes Google and Microsoft Calendar support. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Product | Userlytics is a remote UX research platform for usability testing websites, mobile apps, desktop applications, prototypes, and competitor assets. | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. |
| Security | Userlytics states that it and its AWS hosting provider are ISO 27001 certified, and that AWS is also SOC 1, 2, and 3 certified. | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, ISO 27701:2019, GDPR, CCPA, and UK Cyber Essentials 3.3. |
| Support | Userlytics advertises a 24-hour support turnaround and offers UX consulting for study design, participant targeting, result analysis, and reporting. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
Userlytics
- Enterprise$34, paid once
- Premium$699 a month
- LimitlessPriced on request
- Project BasedPriced on request
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
Userlytics
Userlytics has no write-up on Specifiction yet; its figures are above.
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.