Userorbit vs Userpilot
Userorbit
userorbit.comUserpilot
userpilot.comSide by side
| Figure | Userorbit | Userpilot |
|---|---|---|
| Price from | $95/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Digital Adoption Platforms | 7.7 (#19) | 8.0 (#11) |
| Analytics | Product analytics include feature adoption, funnels, retention, cohort segmentation, lifecycle reports, and scheduled email snapshots. | Userpilot provides funnel analysis, feature adoption tracking, and cohort comparisons without SQL. |
| Integrations | The Support Suite supports connected Slack channels, HTTPS webhooks, a public API, and Userorbit MCP tools. | Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations. |
| Product | Userorbit describes itself as a product experience platform connecting onboarding, education, support, feedback, and analytics for SaaS teams. | Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behaviour, and act on it without writing code. |
| Security | The homepage describes encrypted infrastructure, privacy-first controls, role-based access, approval workflows, and audit-ready activity. | Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance. |
| Session replay | Session replay lets teams watch recorded user sessions, with configurable capture and privacy controls. | Userpilot session replay lets teams watch clicks and scrolls and filter replays by segment or funnel step. |
| Support | The Support Suite combines in-app, help-center, email, and Slack requests in one inbox with AI assistance and no-code workflows. | The pricing comparison lists email support and live chat, with phone support shown as an enterprise service. |
Plans
In their own words
Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and take action without writing code. Its no-code tools include product tours, checklists, tooltips, and modals. Teams can analyze funnels, feature adoption, and cohorts without SQL, and trigger NPS, CES, CSAT, or custom surveys based on user behavior. Session replay shows clicks and scrolls, with filters by segment or funnel step. AI Agent Lia can answer product-data questions, analyze feedback, and build guides from prompts. Web installation is available through JavaScript, Segment, or Google Tag Manager; the Mobile SDK supports native iOS and Android engagement and several cross-platform frameworks. Integrations include HubSpot, Salesforce, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs. Userpilot lists SOC 2 Type II certification and support for GDPR and HIPAA compliance. There is no free plan. Starter costs $299 a month; Growth costs $849 a month, and a 14-day trial is listed.