Userplay vs Viewport.gg

Userplay is playtesting infrastructure for game studios, bringing tester recruitment, key distribution, session capture, review, and feedback into one workflow. Studios can recruit and screen players from Discord communities, then review session replays with bugs, feedback, and standout gameplay moments surfaced automatically. Voice transcripts help teams interpret player responses, while post-playtest surveys and custom forms collect structured feedback. The platform lists compatibility with game engines, game stores, desktop operating systems, and web games, including GameMaker, Defold, Godot, Unity, Unreal Engine, Steam, Epic Games, GOG, itch.io, Chrome, Windows, macOS, and Linux. Discord supports recruitment and key distribution; Mailchimp synchronization supports targeted campaigns. In the browser recorder, configured tracks are captured locally and video and audio upload after the session. Microphone capture is off by default, webcam video is not captured, and players must consent before recording. Production and recording data is hosted in the United States, with TLS 1.2 or higher in transit and AES-256 or equivalent encryption at rest. The free Indie plan is free; paid plans start at $99 a month, billed annually.

Viewport.gg helps indie game developers run playtests and collect session recordings with structured feedback from paid testers. Developers can upload a Windows zip, WebGL folder,.app bundle or APK, or paste a TestFlight link; builds are auto-detected and do not require a CLI. Test setup includes choosing a tester audience, duration, feedback template and payout per tester. Session capture can include screen video, microphone audio, an input overlay, a transcript and automatically flagged moments. Testers are paid automatically when their submissions are accepted. Viewport.gg charges 15% on tester payouts; the listed example totals $11.50 for a $10 tester payout. There is no subscription, project minimum, per-seat fee or paywalled feature, and the service is free when no tester is paid. It lists Unity, Unreal, Godot, GameMaker, WebGL, Steam Playtest, itch.io and TestFlight under “Ships with.” The audience described ranges from solo developers to studios of up to 15 people.