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Userplay

userplay.io

From $99/mo Free plan WebWindowsmacOSLinuxAPIBrowser extension
Visit userplay.io
Spec score 8.7 #5 of 23 in Game Playtesting Platforms

What it is

Userplay is playtesting infrastructure for game studios, bringing tester recruitment, key distribution, session capture, review, and feedback into one workflow. Studios can recruit and screen players from Discord communities, then review session replays with bugs, feedback, and standout gameplay moments surfaced automatically. Voice transcripts help teams interpret player responses, while post-playtest surveys and custom forms collect structured feedback. The platform lists compatibility with game engines, game stores, desktop operating systems, and web games, including GameMaker, Defold, Godot, Unity, Unreal Engine, Steam, Epic Games, GOG, itch.io, Chrome, Windows, macOS, and Linux. Discord supports recruitment and key distribution; Mailchimp synchronization supports targeted campaigns. In the browser recorder, configured tracks are captured locally and video and audio upload after the session. Microphone capture is off by default, webcam video is not captured, and players must consent before recording. Production and recording data is hosted in the United States, with TLS 1.2 or higher in transit and AES-256 or equivalent encryption at rest. The free Indie plan is free; paid plans start at $99 a month, billed annually.

Spec sheet

What it does
Userplay provides playtesting infrastructure for game studios, combining player recruitment, gameplay capture, feedback and analysis.Read 15 Oct 2026 · userplay.io
Purpose
Userplay is playtesting infrastructure for game studios.Read 1 Oct 2026 · userplay.io
Integrations
Native integrations listed by Userplay are Discord for recruitment and announcements and Mailchimp for player-audience synchronization.Read 15 Oct 2026 · userplay.io
Security
Userplay states that data in transit uses TLS 1.2 or higher and data at rest uses AES-256 or equivalent storage encryption.Read 1 Oct 2026 · userplay.io
Support
Userplay offers separate support, sales, legal and documentation contacts, with technical documentation hosted at docs.userplay.io.Read 15 Oct 2026 · userplay.io
Access controls
Workspace roles, authenticated membership, signed playback URLs and tenant isolation control recording access.Read 15 Oct 2026 · userplay.io
Announcements
Announcements can be scheduled for Discord, including playtest, key-drop and player-group messages.Read 15 Oct 2026 · userplay.io
API and documentation
Userplay provides an API reference through docs.userplay.io and exposes API access as a plan feature.Read 15 Oct 2026 · userplay.io
Chrome data disclosure
The extension disclosure says it handles user activity and website content and declares that data is not sold outside approved use cases.Read 15 Oct 2026 · chromewebstore.google.com
Chrome developer listing
The Chrome listing identifies the developer as Userplane at an address in Koramangala, Bengaluru, India, and marks the developer as a non-trader.Read 15 Oct 2026 · chromewebstore.google.com
Chrome extension adoption
The Chrome Web Store page displayed 4 users and no ratings when opened.Read 15 Oct 2026 · chromewebstore.google.com
Chrome extension purpose
The Userplay Playtest MCP Apps extension supports playtesting MCP apps and games across ChatGPT, Claude and Gemini with screen recordings, transcripts and gameplay events.Read 15 Oct 2026 · chromewebstore.google.com
Chrome extension version
The Chrome Web Store lists version 1.0.0, updated July 22, 2026, with an 808 KiB package size.Read 15 Oct 2026 · chromewebstore.google.com
Data hosting
Userplay states that all production platform and recording data is hosted in the United States.Read 1 Oct 2026 · userplay.io
Data location
Userplay states that production platform and recording data is hosted in the United States.Read 15 Oct 2026 · userplay.io
Game compatibility
Userplay lists compatibility with GameMaker, Defold, Godot, Unity, Unreal Engine, Steam, Epic Games, GOG, itch.io, Chrome, Windows, macOS, Linux, and web games.Read 1 Oct 2026 · userplay.io
Game engines
The site lists GameMaker, Defold, Godot, Unity and Unreal Engine among compatible development tools.Read 15 Oct 2026 · userplay.io
Game storefronts
Supported distribution channels listed by Userplay are Steam, Epic Games Store, GOG and itch.io.Read 15 Oct 2026 · userplay.io
Gameplay analysis
Gameplay analysis surfaces key moments, issues and feedback and supports searching sessions through transcripts.Read 15 Oct 2026 · userplay.io
Gameplay recording
The service records gameplay with player feedback without requiring game code changes, plugins or downloads.Read 15 Oct 2026 · userplay.io
Gameplay review
Userplay provides session replays and automatically surfaces bugs, feedback, and standout gameplay moments.Read 1 Oct 2026 · userplay.io
Key distribution
Studios can store game keys in vaults, assign them to eligible players and record assignment and redemption.Read 15 Oct 2026 · userplay.io
Limit: paid billing
All published paid tiers show annual billing, while recording credits cost $4.50 per 30 minutes on a pay-as-you-go basis.Read 15 Oct 2026 · userplay.io
Limit: recording duration
The plan comparison limits an individual recording to up to 90 minutes.Read 15 Oct 2026 · userplay.io
Maker identity
The Chrome Web Store describes the product as built by Userplay Interactive.Read 15 Oct 2026 · chromewebstore.google.com
NDAs
Players can accept a studio's non-disclosure terms before a build becomes available.Read 15 Oct 2026 · userplay.io
Player CRM
Userplay maintains a reusable player record and directory for people arriving through different channels.Read 15 Oct 2026 · userplay.io
Player insights
The product provides invitation-to-completion funnels and allows playtest datasets to be exported.Read 15 Oct 2026 · userplay.io
Player screening
Custom screening questions and eligibility rules let studios approve players before they join a test.Read 15 Oct 2026 · userplay.io
Playtesting
Studios can run single-session, multi-session or longitudinal playtests with configurable onboarding, access, recording and surveys.Read 15 Oct 2026 · userplay.io
Privacy controls
Players see consent details before recording, can stop sessions, and microphone capture is disabled by default.Read 15 Oct 2026 · userplay.io
Rating on Chrome Web Store
0 out of 5 from 0 ratingsRead 15 Oct 2026 · chromewebstore.google.com
Recording capture
The web recorder captures configured tracks locally in the player's browser and uploads chunked video and audio after the session ends.Read 1 Oct 2026 · userplay.io
Recording tracks
Screen, microphone and system audio can be captured on separate tracks, while webcam video is not captured.Read 15 Oct 2026 · userplay.io
Recruitment
Studios can recruit and screen playtesters directly from Discord communities.Read 1 Oct 2026 · userplay.io
Retention
The documented default retention for session recordings is 12 months, with shorter workspace or playtest settings available.Read 15 Oct 2026 · userplay.io
SDK requirement
The product pages state that gameplay capture does not require an SDK, plugins or changes to the game.Read 15 Oct 2026 · userplay.io
Security transport
Userplay states that client, recorder, telemetry-agent and API traffic uses TLS 1.2 or higher.Read 15 Oct 2026 · userplay.io
Storage encryption
Production data at rest is encrypted with AES-256 or an equivalent storage-layer control.Read 15 Oct 2026 · userplay.io
Supported environments
Userplay lists Chrome, Windows, macOS, Linux and web as supported environments.Read 15 Oct 2026 · userplay.io
Surveys
Studios can collect structured survey answers and custom forms before, during or after play sessions.Read 15 Oct 2026 · userplay.io
Transcripts
The platform provides voice transcripts to help studios understand player feedback.Read 1 Oct 2026 · userplay.io
Waitlists
Waitlists collect player interest through a join link before a build is ready.Read 15 Oct 2026 · userplay.io
Workflow
The platform lets studios recruit players, distribute keys, capture gameplay, review results, and collect feedback in one workflow.Read 1 Oct 2026 · userplay.io

Plans and prices

Indie Free Pay as you go Up to 10 seats · unlimited playtests · up to 1,000 players · 30-day recording retention · 25 announcement messages Read 15 Oct 2026 · userplay.io
Essential $99 a month Billed annually Up to 25 seats · unlimited playtests · up to 5,000 players · 30-day recording retention · 150 announcement messages Read 15 Oct 2026 · userplay.io
Starter $199 a month Billed annually Up to 75 seats · unlimited playtests · up to 10,000 players · 90-day recording retention · 400 announcement messages Read 15 Oct 2026 · userplay.io
Studio $359 a month Billed annually Up to 125 seats · unlimited playtests · up to 25,000 players · one-year recording retention · 1,000 announcement messages Read 15 Oct 2026 · userplay.io

Every Userplay plan and price →

Strong points and limits

Strong points

  • Recruit and screen playtesters from Discord communities.
  • Session replays surface bugs and standout gameplay moments.
  • Surveys and custom forms collect structured feedback.
  • Free Indie plan includes unlimited playtests.

Limits

  • Free Indie plan is limited to 10 seats.
  • Free Indie plan allows up to 1,000 players.
  • Paid plans start at $99 a month, billed annually.

Who it suits

Userplay suits game studios that need to recruit players, distribute builds, record sessions, and gather feedback in one workflow. Its listed integrations and game compatibility may suit teams working with Discord communities or a range of engines and storefronts.

Verdict

Userplay combines recruitment, session review, and feedback collection for game playtests. Studios should compare plan limits and recording retention against their needs.

Where Specifiction places it

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