UserTesting vs UXtweak
UserTesting
usertesting.com
UXtweak
uxtweak.comSide by side
| Figure | UserTesting | UXtweak |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Crowd Testing Tools | 7.3 (#12) | 7.2 (#14) |
| Spec score · Consumer Video Feedback Software | 7.5 (#13) | 7.3 (#16) |
| Spec score · Usability Testing Software | 7.4 (#38) | 7.1 (#45) |
| Spec score · User Experience Software | 7.4 (#26) | 7.1 (#31) |
| Spec score · User Testing | 7.4 (#20) | 7.2 (#22) |
| Spec score · UX Research Software | 7.3 (#27) | 7.1 (#29) |
| Headquarters | Bellevue, Washington, United States | The company lists its headquarters at Cajakova 18, 811 05, Bratislava, Slovakia (EU). |
| Integrations | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. | Listed integrations include Figma, Google Drive, Microsoft OneDrive, Condens, Marvin, Dovetail, Notion, and Google Tag Manager. |
| Product | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. | UXtweak describes itself as a UX research platform for research at every stage, from card sorting to complex usability tests. |
| Security | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, ISO 27701:2019, GDPR, CCPA, and UK Cyber Essentials 3.3. | The mobile testing page says UXtweak does not provide user data to third parties and asks participants to enable Do Not Disturb during testing. |
Plans
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.
UXtweak
UXtweak is a UX research platform for studies ranging from card sorting to complex usability tests. Its methods include tree testing, preference and five second tests, surveys, session recording, interviews, first click tests, prototype tests, and website and mobile app tests. Researchers can recruit through UXtweak’s User Panel, an onsite widget, or their own database. Mobile research covers iOS and Android apps, prototypes, and mobile websites, with screen and voice recordings of participant behavior. App participants need iOS 14 or later or Android 9.0 or later and the UXtweak companion app. Results can be shared with stakeholders, password-protected, exported as CSV, or provided as PDF reports. Integrations include Figma, Google Drive, Microsoft OneDrive, Condens, Marvin, Dovetail, Notion, and Google Tag Manager. The free plan costs nothing and allows one active study, 15 responses per month, and 14 days of results access. UXtweak identifies as GDPR compliant and built in the EU.