Verint Interaction Recording vs Vox Teams Recorder
Verint Interaction Recording
verint.comVox Teams Recorder
voxsolucoes.com.brSide by side
| Figure | Verint Interaction Recording | Vox Teams Recorder |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Call Recording Software | 7.7 (#10) | 7.1 (#16) |
| Headquarters | Melville, New York, USA | São Paulo, Brazil |
| Intended users | Verint describes the solution for enterprises recording customer or employee interactions for regulatory compliance, liability protection, insight, and quality assurance. | The page identifies IT, Legal, Compliance, executive and commercial teams, as well as regulated areas needing evidence of meetings and negotiations, as potential beneficiaries. |
| Microsoft certification | The cloud recording solution is described as a Microsoft 365 certified app. | Vox says it is the first Brazilian solution certified for Microsoft Teams Compliance Recording. |
| Purpose | Verint Interaction Recording captures and archives interactions to help organizations meet compliance needs, reduce liability, and improve customer experience. | Vox Teams Recorder automatically records Microsoft Teams calls, meetings, video, screen sharing, and chats for compliance and retrieval. |
Plans
Verint Interaction Recording
- Verint Interaction RecordingPriced on request
In their own words
Verint Interaction Recording
Verint Interaction Recording has no write-up on Specifiction yet; its figures are above.
Vox Teams Recorder
Vox Teams Recorder automatically records Microsoft Teams calls, meetings, video, screen sharing, and chats for compliance and later retrieval. Recording runs continuously in the background, without users needing to start or stop it; Vox says there are no visible bots or plugins. In its web portal, users can filter recordings by date, user, media type, and keywords, with access governed by profiles and permission levels. Timestamped logs record who accessed, viewed, or exported recordings. Storage options include Vox’s encrypted cloud, a customer’s own cloud, or on-premises infrastructure. Vox says the product is designed for LGPD, GDPR, and PCI-DSS, with configurable retention, end-to-end encryption, and a digital chain of custody. Optional transcription makes audio searchable; optional analytics can provide insights, alerts, summaries, and monitoring based on defined parameters. Vox says it is the first Brazilian solution certified for Microsoft Teams Compliance Recording. Pricing is on request; Vox offers a free demonstration and personalized presentation with technical diagnosis.