Viber vs WhatsApp
Viber
viber.comSide by side
| Figure | Viber | |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · VoIP calling apps | 7.6 (#11) | 8.2 (#7) |
| Spec score · Secure Messaging Apps | 7.5 (#28) | 8.3 (#10) |
| Calls | Viber supports voice and video calls, including group calls. | Voice and video calls are end-to-end encrypted, have no time limits, and work one-to-one or in groups across iOS, Android, and web. |
| Headquarters | Luxembourg, Luxembourg | LinkedIn lists WhatsApp headquarters at Menlo Park, California. |
| Messaging | Users can send texts, photos, videos, files, voice messages, and video messages. | Chats support text formatting, stickers, GIFs, emoji reactions, voice notes and video notes. |
| Privacy controls | Features include disappearing messages, editing or deleting messages for everyone, hidden chats, and controls for online and delivery status. | Privacy features include locked chats, disappearing messages, encrypted backups, controls for online visibility, and options to block unknown callers. |
| Support | Viber says support is available 24/7, and Viber Plus includes live chat with support. | The developer hub lists troubleshooting, FAQs, API status, a developer community forum and contact support. |
| What it does | Viber is a calling and messaging app for messaging, voice and video calls, and other ways to connect. | WhatsApp is a messaging and voice-over-IP service for text, voice and video calls, media, files and locations. |
Plans
- WhatsAppFree
- WhatsApp Business appFree
- WhatsApp MessengerFree
- WhatsApp Business PlatformPriced on request
In their own words
Viber
Viber is a calling and messaging app for connecting through text, media, and voice or video calls. Its free core app covers messaging and calls between Viber users. Messages can contain photos, videos, files, voice messages, and video messages, and calls can include groups. Group chats allow up to 250 people; Communities have unlimited members, hide member phone numbers, and provide admin moderation controls. Community and channel admins can connect automated bots to help manage or interact with those spaces. Chats sync between mobile, tablet, and desktop, and users can transfer calls between devices. Activating Viber for Desktop requires an active Viber account on a mobile phone. Viber says one-on-one and group chats use end-to-end encryption by default, with keys stored on user devices. Privacy controls include disappearing messages, hidden chats, editing or deleting messages for everyone, and settings for online and delivery status. Viber Out supports calls to phone numbers outside Viber at destination-specific rates. Viber Plus offers an ad-free experience, privacy and customization features, and live chat support; its price is shown in the app.
WhatsApp is a free messaging and calling app for Android, iOS, macOS, web, and Windows. Users can exchange text, photos, videos, documents, and location, and make voice calls. Voice and video calls are end-to-end encrypted, have no time limits, and work one-to-one or in groups across iOS, Android, and web; group calls support up to 32 people. Calls can also be made in a browser. WhatsApp says end-to-end encryption keeps personal messages and calls private from others, including WhatsApp. Privacy controls include locked chats, disappearing messages, encrypted backups, online-visibility settings, and blocking unknown callers. Users can report messages, people, or businesses, and block contacts. Up to four devices can be linked to a primary phone, which is required to register an account and link new devices. Minimum requirements listed include Android OS 6.0, iOS 15.1, macOS 12.1, and Windows 10 or newer; iPadOS 15.1 is also listed. Data charges may apply, and calls use an internet connection. WhatsApp Business helps businesses showcase products and services and build customer relationships.