VitalPBX vs Yodel.io
VitalPBX
vitalpbx.comYodel.io
yodel.ioSide by side
| Figure | VitalPBX | Yodel.io |
|---|---|---|
| Price from | $100/mo | $25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 3 |
| Spec score · Business Phone Systems | 9.2 (#7) | 8.8 (#20) |
| Auto attendant | Yes | Yes |
| Call routing | custom | advanced |
| Desktop and mobile apps | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Miami, Florida, United States | Leeds, England, United Kingdom |
| Integrations | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. | The homepage lists HubSpot, Intercom, Slack, and Zendesk among its integrations. |
| Product | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. | Yodel describes itself as a cloud business phone system with voicemail, intelligent call routing, Slack integrations, and texting. |
| Support | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. | The desktop app help article directs customers to the support widget or [email protected] for assistance. |
| Voicemail transcription | Yes | Yes |
Plans
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.