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Yodel.io

yodel.io

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Spec score 8.8 #20 of 167 in Business Phone Systems

Spec sheet

Product
Yodel describes itself as a cloud business phone system with voicemail, intelligent call routing, Slack integrations, and texting.Read 12 Oct 2026 · yodel.io
Free plan
NoRead 21 Sep 2026 · yodel.io
Trial
The terms state that the first seven days may include a free trial, depending on the selected plan.Read 12 Oct 2026 · help.yodel.io
Integrations
The homepage lists HubSpot, Intercom, Slack, and Zendesk among its integrations.Read 12 Oct 2026 · yodel.io
Support
The desktop app help article directs customers to the support widget or [email protected] for assistance.Read 12 Oct 2026 · help.yodel.io
Headquarters
Leeds, England, United KingdomRead 28 Sep 2026 · yodel.io
Apps
Yodel lists apps for iOS, Android, macOS, and Windows, plus a browser click to call extension.Read 12 Oct 2026 · help.yodel.io
Auto attendant
YesRead 21 Sep 2026 · yodel.io
Business numbers
multipleRead 21 Sep 2026 · yodel.io
Call quality
Yodel says it works with local carriers to provide call quality.Read 12 Oct 2026 · yodel.io
Call routing
advancedRead 21 Sep 2026 · yodel.io
Calling
The Premium plan lists unlimited US calling and the homepage says it includes one number per user.Read 12 Oct 2026 · yodel.io
Data protection
Yodel's privacy policy says it forwards some user and usage data to service providers that it says have confirmed GDPR compliance, including providers that may be outside the EU.Read 12 Oct 2026 · help.yodel.io
Desktop and mobile apps
YesRead 21 Sep 2026 · yodel.io
Desktop app
The macOS and Windows apps support incoming call alerts, answering and placing calls, recent calls, and contacts.Read 12 Oct 2026 · help.yodel.io
Intercom
The Intercom integration syncs contact information, logs call activity, and supports sending and receiving text messages within Intercom Conversations.Read 12 Oct 2026 · help.yodel.io
IVR
Its conversational IVR lets callers navigate an intuitive voice based menu.Read 12 Oct 2026 · yodel.io
Service limits
Yodel's terms prohibit emergency service calls and state that its numbers cannot be used for call centers or autodialing.Read 12 Oct 2026 · help.yodel.io
Subprocessors
Yodel's provider list identifies Twilio, AWS, Google Cloud Services, and other vendors as subprocessors or processors, with listed processing locations including the US and Europe.Read 12 Oct 2026 · help.yodel.io
Trial phone numbers
The help article says Tier 0 and Tier 1 phone numbers are included in the trial.Read 12 Oct 2026 · help.yodel.io
Voicemail transcription
YesRead 21 Sep 2026 · yodel.io
Webhooks
Webhooks send call event data by HTTP POST and are available on the Premium Plus plan.Read 12 Oct 2026 · help.yodel.io

Plans and prices

Premium $25 a month per month/user One number per user included · Unlimited US calling · Slack integration · Main VoIP features included Read 12 Oct 2026 · yodel.io
Premium Plus $35 a month per month/user Includes Premium features · Connects to existing PBX · SIP support for hardware devices · Intercom integration · Premium support Read 12 Oct 2026 · yodel.io
Enterprise Priced on request Contact Yodel for pricing Enterprise option; pricing on request Read 12 Oct 2026 · yodel.io

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