Voicent vs WorldText
Voicent
voicent.comWorldText
world-text.comSide by side
| Figure | Voicent | WorldText |
|---|---|---|
| Price from | $19/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 10 | 1 |
| Spec score · Appointment Reminder Software | 8.7 (#4) | 7.2 (#22) |
| Headquarters | Mountain View, California, United States | Newcastle upon Tyne, United Kingdom |
| Integrations | The product advertises CRM integration, email/social/web integration, SIP trunks, PBX systems and Twilio through BYOS. | The maker says its OpenAPI specification can be downloaded to generate language bindings and offers pre-written helper libraries. |
| Support | Standard support services are available 8am-5pm Monday-Friday PST excluding Voicent holidays or closures. | World Text says premium support is included at no additional cost and describes expert support with a dedicated account manager. |
| What it does | Voicent provides integrated voice, text and email communication software for businesses, nonprofits, government agencies and call centers. | World Text provides business SMS infrastructure for transactional, two-way and inbound messaging in the United States, United Kingdom and other destinations. |
Plans
Voicent
- FreeFree
- FreeFree
- Pay as you Go$19 a month
- Starter$163 a month
- Starter$179 a month
- Premium$499 a month
- Premium$549 a month
- Pay as you Go$19,198 a month
- Enterprise$19,999 a month
- Enterprise$22,222 a month
In their own words
Voicent
Voicent develops software for automated voice, email, and text communication, with point-and-click controls for sharing information and exchanging ideas. Its hosted service runs in a browser and can be accessed from computers, phones, and tablets. Cloud plans include call-center features such as agent dashboards, predictive dialing, and campaigns. Cloud calling covers the USA and Canada; on-premise software supports worldwide use with local phone and text services and requires Windows. Voicent says its cloud service has no contact limit and allows unlimited contact imports without extra fees. Calls are billed from pickup to hang-up, with a 30-second minimum followed by six-second increments. Features include call recording, voicemail drop, and dialing modes such as predictive, progressive, preview, click-to-call, and alternate phone dialing. CRM integrations include Salesforce, SugarCRM, Zoho CRM, MySQL, and Voicent CRM. The service lists a free plan, paid options from $19/mo, and a 30-day trial. Standard support is available weekdays from 8am to 5pm PST, excluding holidays or closures.
WorldText
WorldText has no write-up on Specifiction yet; its figures are above.