Voxcloud vs Zoho Voice
Voxcloud
voxcloud.co.ukZoho Voice
zoho.comSide by side
| Figure | Voxcloud | Zoho Voice |
|---|---|---|
| Price from | Free | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 13 | 14 |
| Spec score · Business Phone Systems | 8.7 (#28) | 9.1 (#11) |
| Founded | 2011 | 1996 |
| Free plan | Yes | Yes |
| Integrations | Voxcloud SIP trunks are described as compatible with SIP-enabled PBXs and can connect an existing phone system to Voxcloud. | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
| Support | The maker says support is included and describes its team as technical and UK based. | The plan comparison lists 24/5 call, chat, and email support across plans, with priority support listed for Contact Center. |
Plans
Voxcloud
- Phone Extension + Call Charges£5 a month
- Phone Extension + Premium Features£9 a month
- Phone Extension + Inclusive Call Charges£11.99 a month
- Conference calls — pay as you goFree
- Inbound number to home or mobile$2 a month
- Virtual phone number$2 a month
- Inbound number with bundled minutes$5 a month
- Phone extension with call charges$5 a month
- Phone extension with premium features$9 a month
- Conference calls — subscription$9.99 a month
Zoho Voice
- SoloFree
- Enterprise Telephony - Basic$39 a month
- Standard$49 a month
- Enterprise Telephony - Standard$59 a month
- Enterprise Telephony - Contact Center$79 a month
- Business Phone - Team$120 a month
- Business Phone - Office$360 a month
- Business Phone - Corporate$1,200 a month
- BasicPrice not published
- Contact CenterPrice not published
In their own words
Zoho Voice
Zoho Voice is online telephony software for buying phone numbers and making or receiving local and international business calls through Zoho's cloud PBX. It supports inbound and outbound calling, local and toll-free numbers, forwarding, transfers, and direct extension dialing. Contact center tools include multi-level IVR, queues, live monitoring, and listening, whispering, and barging. The service also offers WhatsApp and Telegram messaging; two-way SMS is available for US, Canada, and Australia numbers. Call Intelligence can transcribe recorded calls and summarize intent, sentiment, customer satisfaction, and agent scores. Integrations include Zoho CRM, Desk, Recruit, Bigin, and ManageEngine ServiceDesk Plus Cloud, with Deluge available to connect other apps. Zoho Voice has a free plan and a 15-day free trial without a credit card. Paid plans start at $34/user/mo (annual). It runs on web, Windows, macOS, Linux, iOS, and Android. Zoho Voice is a separate subscription, not included in a Zoho One license. The maker was founded in 1996.