Waitlist Me vs WaitlistPilot

Waitlist Me manages customer waitlists and reservations, then sends text or phone notifications when customers are ready. Customers can join through a web widget, hosted page, self-check-in kiosk, or QR code; restaurants in the US and Canada can also use Google Search. The service supports future reservations and appointments, and current-day reservations can appear in the waitlist view. Premium features include in-app statistics, downloadable reports, visit logs, and weekly email summaries. Pro and Platinum include historical wait estimates based on data from the prior four weeks. Its iPad app can connect to Square to look up existing customers and optionally add Waitlist Me customer entries. The service is designed for a single queue at a location; businesses with multiple high-volume waiting areas may use separate accounts. The Free plan provides a basic guest list and same-day reservations but no notifications. Premium costs $27.99 per month billed annually ($335.88 annually), with 1,000 notifications per month and a charge of $0.02 per additional notification. Waitlist Me is available on Android, iOS, and web.

WaitlistPilot has no write-up on Specifiction yet; its figures are above.