Web Help Desk vs ZentraITSM
| Web Help Desk | ZentraITSM | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | $26.67/mo | $19/mo |
| Platforms | iOS, Linux, macOS, self-hosted, Web, Windows | api, self-hosted, Web |
| Free plan | No | No |
| SLA management | Yes | |
| Knowledge base | Yes | Yes |
| Employee portal | Yes | Yes |
| Asset management | Yes | Yes |
| Single sign-on | Yes | |
| Approval workflows | Yes | |
| Mobile apps | Yes | |
| Paid from | 19 /user/mo | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Deployment | both |
Listed together in Best IT SLA Management Software