WEX FSM vs Zuper
WEX FSM
wexfsm.com
Zuper
zuper.coSide by side
| Figure | WEX FSM | Zuper |
|---|---|---|
| Price from | Free | $299/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Field Service Management Software | 7.8 (#59) | 9.3 (#1) |
| Spec score · HVAC Software | 7.5 (#22) | 8.4 (#8) |
| Headquarters | Portland, Maine, United States | Sammamish, Washington, United States |
| Support | Customer support is available by chat, phone, or email Monday through Friday, 8am–7pm EST. | Zuper’s product capabilities page says support is available through its online help center, email, and phone, with live demos and onboarding assistance. |
Plans
WEX FSM
- FreeFree
- EnterprisePriced on request
- Payment OptionsPriced on request
- UnlimitedPriced on request
Zuper
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
In their own words
WEX FSM
WEX FSM organizes contractor workflows from scheduling and dispatch through proposals, invoicing, and payments. It is presented for HVAC, plumbing, electrical, and roofing businesses, with Android, iOS, and web access. Scheduling tools include drag-and-drop planning, dispatch groups, coverage zones, GIS maps, and technician navigation. Customer records can hold service history, notes, attachments, contacts, and information for multiple locations. Technicians can create field proposals, compare replacement options, and include financing. Payment options include card processing, mobile card readers, online pay, mobile check imaging, ACH, and recurring payments; field teams can also work offline. QuickBooks Online and Desktop sync are listed, along with other integrations that may carry extra fees. The Free plan includes payment features. Payment Options is free when card and/or financing volume exceeds $25,000/mo, or costs $69/mo when volume is below that threshold. Support is available by chat, phone, or email weekdays, 8am–7pm EST. Onboarding includes data cleansing and loading, team onboarding, and training resources.