WhatsHelp vs Whelp
WhatsHelp
whatshelp.com.br
Whelp
whelp.coSide by side
| Figure | WhatsHelp | Whelp |
|---|---|---|
| Price from | 219.80 BRL/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 5 |
| Spec score · WhatsApp Customer Service Software | 7.8 (#22) | 8.7 (#8) |
| Headquarters | Três Barras, Santa Catarina, Brazil | New York, United States |
| Reporting | The product offers service reports and dashboards. | Whelp lists centralized reporting and performance insights as part of its product offering. |
| Shared inbox | Multiple users can communicate with contacts through one or more WhatsApp numbers in the administrative panel. | The product provides one shared inbox with unified customer profiles, conversation history, assignment, collaboration and team replies. |
| Support | Technical support is offered through WhatsApp or website chat on weekdays from 8:00 to 18:00. | The Advanced plan includes 24/7 support by live chat and email, while Premium includes dedicated onboarding. |
Plans
WhatsHelp
- Plano 01 usuário219.80 BRL a month
- Plano 03 usuários319.60 BRL a month
- Plano 05 usuários419.40 BRL a month
- Plano 08 usuários569.10 BRL a month
- Plano 10 usuários668.90 BRL a month
- Plano PersonalizadoPriced on request
Whelp
- FreeFree
- Standard$29 a month
- Advanced$79 a month
- FreeFree
- PremiumPriced on request
In their own words
WhatsHelp
WhatsHelp has no write-up on Specifiction yet; its figures are above.
Whelp
Whelp is a conversational customer support platform that combines AI agents with human support across customer channels. Its shared inbox brings WhatsApp, web chat, SMS, email, voice, Instagram, Messenger and Telegram into one workspace, alongside a unified customer profile and conversation history. AI agents learn from help center content, policies and catalogs; they can look up orders, bookings and accounts, then hand conversations to people with context. Listed channels also include LINE and Viber, and integrations include services such as Shopify, Stripe, Salesforce, Webex and Amazon Connect. Agents can use Whelp in a browser or through iOS and Android apps. The company says its cloud connections are end-to-end encrypted and offers two-factor authentication and secure access controls. Every plan includes unlimited conversations, though Meta bills WhatsApp Business Platform conversation fees separately. The Free plan has one seat. Standard costs $29 a month per seat, and Advanced costs $79 a month per seat.