WHAWIT vs xMatters
WHAWIT
whawit.ai
xMatters
xmatters.comSide by side
| Figure | WHAWIT | xMatters |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · On-Call Management Software | 7.0 (#27) | 8.6 (#7) |
| Integrations | It connects read-only to observability providers including Datadog, New Relic, AWS CloudWatch, Google Cloud Logging, Azure Monitor, Sentry, Vercel, Elastic, and Splunk. | xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic. |
| Security | WHAWIT states that customer data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, and is not used to train generalized AI models. | xMatters says its security practices align with ISO 27001, ISO 27701, SOC 2, and SOC 3 standards. |
| Support | Email is the primary support channel, with a stated first response within one business day. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
Plans
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request