Whelp vs ZenWapp
Whelp
whelp.co
ZenWapp
zenwapp.comSide by side
| Figure | Whelp | ZenWapp |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 1 |
| Spec score · WhatsApp Customer Service Software | 8.7 (#8) | 6.5 (#32) |
| Headquarters | New York, United States | Istanbul, Turkey |
| Integrations | Official integrations include Facebook, Instagram, WhatsApp, Telegram, Twilio, Shopify, Stripe, LINE, Viber, Salesforce, Webex, email, LiveChat and Amazon Connect. | The integrations page lists Shopify, WooCommerce, Salesforce, HubSpot, Google Analytics, Slack, Zapier, Make.com, REST API and webhooks, among others. |
| Product | Whelp describes itself as a conversational customer support platform combining AI with human support across customer channels. | ZenWapp brings WhatsApp, Instagram, Facebook Messenger, Telegram, email and web chat into one shared team inbox. |
| Security | Whelp says its cloud connections are end-to-end encrypted and offers two-factor authentication and secure access controls. | The homepage claims end-to-end encryption and GDPR compliance; its footer also lists SSL protection and PCI DSS. |
| Support | The Advanced plan includes 24/7 support by live chat and email, while Premium includes dedicated onboarding. | The support center lists 24/7 live support, email support with a stated two-hour response time, weekday phone support and video calls by appointment. |
| Who it serves | Whelp says it serves businesses of every size and describes plans for small teams and startups, small and medium teams, and medium and large teams or enterprises. | The homepage presents e-commerce, hospitality, healthcare, restaurants, retail and services as industries to consider in its savings estimator. |
Plans
Whelp
- FreeFree
- Standard$29 a month
- Advanced$79 a month
- FreeFree
- PremiumPriced on request
In their own words
Whelp
Whelp is a conversational customer support platform that combines AI agents with human support across customer channels. Its shared inbox brings WhatsApp, web chat, SMS, email, voice, Instagram, Messenger and Telegram into one workspace, alongside a unified customer profile and conversation history. AI agents learn from help center content, policies and catalogs; they can look up orders, bookings and accounts, then hand conversations to people with context. Listed channels also include LINE and Viber, and integrations include services such as Shopify, Stripe, Salesforce, Webex and Amazon Connect. Agents can use Whelp in a browser or through iOS and Android apps. The company says its cloud connections are end-to-end encrypted and offers two-factor authentication and secure access controls. Every plan includes unlimited conversations, though Meta bills WhatsApp Business Platform conversation fees separately. The Free plan has one seat. Standard costs $29 a month per seat, and Advanced costs $79 a month per seat.