Wikiful vs Zendesk Guide
Wikiful
wikiful.com
Zendesk Guide
zendesk.comSide by side
| Figure | Wikiful | Zendesk Guide |
|---|---|---|
| Price from | $10/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 10 |
| Spec score · Knowledge base software | 7.6 (#106) | 9.2 (#3) |
| Publishing audience | both | both |
| Documentation | Wikiful describes creating documentation for work and personal life, with examples including AWS setup, recipes, and teaching. | Official documentation includes getting-started tutorials, agent and administrator guides, REST API v2 references and Apps references. |
| Free plan | Yes | No |
| Paid from | 10 | 55 |
Plans
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.