Wire vs Yay.com Business Instant Messaging
Wire
wire.comYay.com Business Instant Messaging
yay.comSide by side
| Figure | Wire | Yay.com Business Instant Messaging |
|---|---|---|
| Price from | €7.45/mo | $12/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Secure Team Chat Software | 8.3 (#7) | 7.8 (#17) |
| Spec score · Business Instant Messaging - Enterprise Software | 8.4 (#9) | 7.9 (#14) |
| Deployment | Wire offers cloud, private cloud, and on-premises deployment, including offline or air-gapped on-premises environments. | Yay advertises bulk app deployment methods for getting teams started. |
| Founded | 2012 | 2014 |
| Headquarters | Berlin, Germany | Guildford, Surrey, United Kingdom |
| Intended users | Wire describes customers including governments, parliaments, the military, and global enterprises with strict security requirements. | Yay describes the chat service as messaging for business teams and partners, including colleagues working remotely or in-office. |
| Product | Wire provides end-to-end encrypted messaging, calls, conferencing, and file sharing for organizations. | Yay.com combines business instant messaging with HD quality voice calling in one communications app. |
| Support | The pricing page lists standard support and optional premium support with first replies within 16 hours during business hours, premium+ within 4 hours, and optional 24/7 platinum support. | Yay lists a five-star support team and provides the contact address [email protected]. |
Plans
Wire
- Wire for FreeFree
- Wire for SMB€7.45 a month
- Wire for EnterprisePriced on request
- Wire for PartnersPriced on request
Yay.com Business Instant Messaging
- Core$12 a month
- Standard$20 a month
- Premium$32 a month
In their own words
Wire
Wire is a communications platform for organizations that combines messaging, calls, conferencing, and file sharing with end-to-end encryption. Messages support group conversations, search, sketches, reactions, shared files, and audio and video messages. Conferences support up to 150 participants, with screen sharing and moderation tools. File management and online document collaboration keep files in conversations tied to verified group membership. Wire says only conversation participants can decrypt messages, calls, and files. It lists ISO 27001, ISO 27701, and Cyber Essentials certifications, and says its servers are in Germany and Ireland. Organizations can choose cloud, private cloud, or on-premises deployment, including offline or air-gapped environments. Wire is available on web, Windows, macOS, Linux, iOS, and Android; its Linux binary is described as experimental with community support. The free plan is for up to five people. Wire for SMB costs €7.45 per person/month with annual payment, or €8,94 per person/month with monthly payment.
Yay.com Business Instant Messaging
Yay.com Business Instant Messaging combines business chat with voice calling in an app for teams and their external contacts. Users can send files, organize discussions with threads and group chats, and search by keywords, people, shared links, files, or phone numbers. One-to-one chats can start a voice call, while group chats can connect to a conference bridge. Yay says users can invite clients and partners into business conversations. The product page describes messaging and file sharing as end-to-end encrypted and GDPR-compliant. Administrators can grant chat access per user and configure individual permissions. The service is integrated with Yay’s VoIP phone system; listed phone-system integrations include Pipedrive, HubSpot, Capsule CRM, Slack, Zoho CRM, Google Contacts, Office 365, Microsoft Teams, and Intercom. The app runs on Android, iOS, Linux, macOS, web, and Windows. Its messaging features are included in a 14-day trial of the cloud phone system, which does not require a credit card. Paid plans are priced per user per month when billed yearly, and prices exclude tax: Core is $12 a month, Standard is $20 a month, and Premium is $32 a month. Yay was founded in 2014 and is based in Guildford, Surrey, United Kingdom.