8seats From $2.99/mo · Free plan 8.9 Visit Yay.com Business Instant Messaging
yay.com
What it is
Yay.com Business Instant Messaging combines business chat with voice calling in an app for teams and their external contacts. Users can send files, organize discussions with threads and group chats, and search by keywords, people, shared links, files, or phone numbers. One-to-one chats can start a voice call, while group chats can connect to a conference bridge. Yay says users can invite clients and partners into business conversations. The product page describes messaging and file sharing as end-to-end encrypted and GDPR-compliant. Administrators can grant chat access per user and configure individual permissions. The service is integrated with Yay’s VoIP phone system; listed phone-system integrations include Pipedrive, HubSpot, Capsule CRM, Slack, Zoho CRM, Google Contacts, Office 365, Microsoft Teams, and Intercom. The app runs on Android, iOS, Linux, macOS, web, and Windows. Its messaging features are included in a 14-day trial of the cloud phone system, which does not require a credit card. Paid plans are priced per user per month when billed yearly, and prices exclude tax: Core is $12 a month, Standard is $20 a month, and Premium is $32 a month. Yay was founded in 2014 and is based in Guildford, Surrey, United Kingdom.
Spec sheet
- Product
- Yay.com combines business instant messaging with HD quality voice calling in one communications app.Read 7 Oct 2026 · yay.com
- Intended users
- Yay describes the chat service as messaging for business teams and partners, including colleagues working remotely or in-office.Read 7 Oct 2026 · yay.com
- Deployment
- Yay advertises bulk app deployment methods for getting teams started.Read 7 Oct 2026 · yay.com
- Trial
- Yay offers a 14-day free trial of its cloud phone system, with no credit card required; the instant-messaging article says its features are included in that trial.Read 7 Oct 2026 · yay.com
- Security
- The product page describes messaging and file sharing as end-to-end encrypted and GDPR-compliant.Read 7 Oct 2026 · yay.com
- Support
- Yay lists a five-star support team and provides the contact address [email protected].Read 7 Oct 2026 · yay.com
- Headquarters
- Guildford, Surrey, United KingdomRead 28 Sep 2026 · yay.com
- Founded
- 2014Read 28 Sep 2026 · yay.com
- Administration
- Administrators can grant enterprise chat access per user and configure individual user permissions.Read 7 Oct 2026 · yay.com
- External collaboration
- Yay says users can invite external contacts, including clients and partners, into secure business conversations.Read 7 Oct 2026 · yay.com
- Integration
- Yay says its instant messaging is tightly integrated with its VoIP phone system.Read 7 Oct 2026 · yay.com
- Messaging features
- The app supports file sending, smart search, threads and group chats.Read 7 Oct 2026 · yay.com
- Other integrations
- Yay lists phone-system integrations for Pipedrive, HubSpot, Capsule CRM, Slack, Zoho CRM, Google Contacts, Office 365, Microsoft Teams and Intercom.Read 7 Oct 2026 · yay.com
- Search
- Yay Chat smart search can find information by keywords, people, shared links, files and phone numbers.Read 7 Oct 2026 · yay.com
- Voice calling
- Users can start a voice call from a one-to-one chat, and group chats can connect to a conference bridge.Read 7 Oct 2026 · yay.com
Plans and prices
Core $12 a month per user, paid yearly; prices exclude tax 100 minutes included · 1 phone number · business messaging Read 7 Oct 2026 · yay.com
Standard $20 a month per user, paid yearly; prices exclude tax 750 minutes included · 1 phone number · includes Core features Read 7 Oct 2026 · yay.com
Premium $32 a month per user, paid yearly; prices exclude tax Unlimited minutes · 1 phone number · includes Core and Standard features Read 7 Oct 2026 · yay.com
Strong points and limits
Strong points
- Supports threads, group chats, and file sharing.
- Smart search includes people, links, files, and phone numbers.
- External contacts can join business conversations.
- Messaging features are included in a 14-day trial.
- Available across six listed platforms.
Limits
- No free plan; trial lasts 14 days.
- Paid plans are billed per user yearly.
- Prices exclude tax.
- Trial is for the cloud phone system.
Who it suits
It suits business teams and partners who want chat, file sharing, search, and voice calling connected to a VoIP phone system. Administrators can manage access and permissions by user.
Verdict
Yay.com brings messaging and calling together, with search, guest access, and user-level administration. The trial is tied to its cloud phone system, and ongoing plan prices are per user with yearly billing.
Where Specifiction places it
- Secure Team Chat Software#17 of 307.8
- Business Instant Messaging - Enterprise Software#14 of 217.9
