Workable vs Zendesk Employee Service

Workable is a recruiting platform for managing job postings and candidate workflows. Its listed tools include a career site, resume parsing, interview scheduling, workflow automation, and job board distribution. Recruiting teams can use it on the web, iOS, and Android. Workable offers a free plan and a 15-day trial, with paid plans starting at $299/mo. The Standard plan is listed at $299 a month, billed monthly, for 1–20 employees and unlimited active jobs. Premier costs $599 a month and Enterprise costs $719 a month; both also list monthly billing, 1–20 employees, and unlimited active jobs. The pricing model is freemium. Workable is made by Workable, headquartered in Boston, Massachusetts, United States. The listed features cover job distribution, candidate workflow automation, and interview scheduling alongside resume parsing and a career site, giving recruiting teams several tools for organizing hiring activity.

Zendesk Employee Service is a platform for internal support across IT, HR, and other employee-facing teams. Its IT service offering brings request and incident management, knowledge, and assets into one workspace. HR workflows support onboarding, offboarding, approvals, and life-event management. AI agents can handle routine multi-step requests using organizational workflows and policies, and connect to Google Drive, SharePoint, and Confluence without copying source information. Existing identity-provider permissions, including Okta or Active Directory, can limit employees to information they are authorized to see. Employees can reach agents through Slack, Microsoft Teams, or the internal Help Center. AI-powered quality assurance monitors interactions for SLA risks and policy gaps. Pricing is per agent per month, billed annually: Suite Team is $29 a month, Suite Growth $59.00 USD, and Suite Professional $99.00 USD. Some features can incur usage charges beyond plan allowances. There is no free plan; the 14-day trial defaults to Professional features with Copilot. Listed platforms are Android, iOS, web, and API.