Yeastar P-Series Cloud Edition vs Zoho Voice
Yeastar P-Series Cloud Edition
yeastar.comZoho Voice
zoho.comSide by side
| Figure | Yeastar P-Series Cloud Edition | Zoho Voice |
|---|---|---|
| Price from | — | $39/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 14 |
| Spec score · Business Phone Systems | 8.5 (#38) | 9.1 (#11) |
| Calling | Users can make and receive business calls from mobile, desktop, or browser, and use audio and video calls, meetings with screen sharing, and messaging. | The service supports inbound and outbound calls, local and toll-free numbers, call forwarding, call transfer, and direct extension dialing. |
| Contact center | The product page describes inbound call management, outbound campaigns, and omnichannel messaging across WhatsApp, SMS, Facebook, and Live Chat. | Contact center features include multi-level IVR, call queues, live call monitoring, and listening, whispering, and barging. |
| Founded | 2006 | 1996 |
| Free plan | No | Yes |
| Integrations | The app marketplace lists integrations including Microsoft Teams, WhatsApp, Outlook, Facebook Messenger, and SMS. | Native integrations include Zoho CRM, Desk, Recruit, Bigin, Meeting, Cliq, Zoho One and ManageEngine ServiceDesk Plus. |
| Support | Yeastar provides a support portal for common problems and technical assistance. | The plan comparison lists 24/5 call, chat, and email support across plans, with priority support listed for Contact Center. |
| Trial | The 30-day free trial includes 10 extensions, 10 concurrent calls, and full feature access, with no credit card required. | The pricing page offers a 15-day free trial without requiring a credit card. |
Plans
Zoho Voice
- SoloFree
- Enterprise Telephony - Basic$39 a month
- Standard$49 a month
- Enterprise Telephony - Standard$59 a month
- Enterprise Telephony - Contact Center$79 a month
- Business Phone - Team$120 a month
- Business Phone - Office$360 a month
- Business Phone - Corporate$1,200 a month
- BasicPrice not published
- Contact CenterPrice not published
In their own words
Yeastar P-Series Cloud Edition
Yeastar P-Series Cloud Edition brings business telephony, contact center functions and integrations together in a cloud platform. Users can make and receive calls through mobile, desktop or browser clients, with audio and video calls, screen-sharing meetings, messaging and real-time presence. Call handling includes custom routing, an auto attendant and voicemail transcription. Contact center functions cover inbound call management, outbound campaigns and messaging through WhatsApp, SMS, Facebook and Live Chat. Integrations include Microsoft Teams, Outlook, Google Workspace, Microsoft Entra ID, Red Hat SSO and CRM systems such as Salesforce, HubSpot and Zoho. CRM connections can enable click-to-call, call pop-ups and record synchronization; helpdesk connections support dialing, call logging, contact synchronization and ticket creation. The API can query PBX status, configure features, control calls and monitor events, but requires firmware 84.7.0.17 or later and API enablement. A 30-day trial includes 10 extensions and 10 concurrent calls, with full feature access and no credit card required. Optional AI Receptionist and call transcription require add-on subscriptions. Yeastar was founded in 2006 and is headquartered in Xiamen, China.
Zoho Voice
Zoho Voice is online telephony software for buying phone numbers and making or receiving local and international business calls through Zoho's cloud PBX. It supports inbound and outbound calling, local and toll-free numbers, forwarding, transfers, and direct extension dialing. Contact center tools include multi-level IVR, queues, live monitoring, and listening, whispering, and barging. The service also offers WhatsApp and Telegram messaging; two-way SMS is available for US, Canada, and Australia numbers. Call Intelligence can transcribe recorded calls and summarize intent, sentiment, customer satisfaction, and agent scores. Integrations include Zoho CRM, Desk, Recruit, Bigin, and ManageEngine ServiceDesk Plus Cloud, with Deluge available to connect other apps. Zoho Voice has a free plan and a 15-day free trial without a credit card. Paid plans start at $34/user/mo (annual). It runs on web, Windows, macOS, Linux, iOS, and Android. Zoho Voice is a separate subscription, not included in a Zoho One license. The maker was founded in 1996.