Alibaba Cloud Short Message Service

Spec sheet

What it does

Alibaba Cloud SMS is a hosted HTTP-API messaging service for verification codes, notifications and promotional texts in more than 200 countries and regions.Read 15 Oct 2026 · alibabacloud.com

Founded

Gartner's company profile states Alibaba Cloud was founded in 2009 and is headquartered in Hangzhou, China.Read 15 Oct 2026 · gartner.com

Activation requirements

Activation requires account registration, identity verification and either balance top-up or purchase of a resource package.Read 15 Oct 2026 · alibabacloud.com

API endpoint

The documentation gives Singapore endpoint dysmsapi.ap-southeast-1.aliyuncs.com and links to regional endpoint lists.Read 15 Oct 2026 · alibabacloud.com

API integration

OpenAPI supports Alibaba Cloud accounts, RAM users and RAM roles, with RAM identities recommended for least-privilege operation.Read 15 Oct 2026 · alibabacloud.com

Batch scale

The product page says batch sending can target up to 500,000 phone numbers at once.Read 15 Oct 2026 · alibabacloud.com

Callbacks

Mobile-originated messages are available through callbacks but cannot be queried through the API or console.Read 15 Oct 2026 · alibabacloud.com

Cloud compliance

Alibaba Cloud's trust center lists CSA STAR, ISO 27001/27017/27018/27701, PCI DSS and SOC 1/2/3 reports among its global attestations.Read 15 Oct 2026 · alibabacloud.com

Company profile

Crunchbase lists Alibaba Cloud headquarters in Hangzhou, Zhejiang, China, employee count of 5,001–10,000 and Alibaba Group as its funder.Read 15 Oct 2026 · crunchbase.com

Console analytics

The console provides sending-task details, trend views, searchable records, delivery status and monthly standard/package billing information.Read 15 Oct 2026 · alibabacloud.com

Corporate ownership

Alibaba Group's 2026 SEC subsidiary exhibit lists Alibaba Cloud Computing Ltd. and multiple Alibaba Cloud regional entities as consolidated subsidiaries.Read 15 Oct 2026 · sec.gov

Destination compliance

India requires DLT registration, Saudi Arabia requires sender-ID registration, and local long or short codes are recommended for the United States and Canada.Read 15 Oct 2026 · alibabacloud.com

Documentation depth

The documentation center contains product overview, scenarios, billing, console quick starts, API reference, SDK reference, specifications, FAQ and error-code sections.Read 15 Oct 2026 · alibabacloud.com

Extensibility

Developers may call SDKs or construct signed HTTP requests directly; Alibaba recommends SDKs because custom calls require implementing the signature algorithm.Read 15 Oct 2026 · alibabacloud.com

Global delivery

Alibaba Cloud says carrier-grade operations and real-time monitoring are designed to deliver messages globally within seconds.Read 15 Oct 2026 · alibabacloud.com

Licence

The reviewed product and developer pages describe a hosted commercial service and do not identify an open-source licence.Read 15 Oct 2026 · alibabacloud.com

Limit: Capterra reviewer

Capterra's review summary says commercial use can require more training and offer less user assistance than AWS.Read 15 Oct 2026 · capterra.com

Limit: Gartner reviewers

Gartner's displayed dislikes mention high costs, difficulty finding Dutch documentation and discomfort storing data with Alibaba Cloud.Read 15 Oct 2026 · gartner.com

Limit: Trustpilot complaints

Recent Trustpilot reviewers repeatedly report identity-verification/KYC demands, blocked access, difficult account deletion, unexpected charges and unresponsive support.Read 15 Oct 2026 · trustpilot.com

Log analysis

An optional SMS log-analysis feature uses Alibaba Cloud Simple Log Service for near-real-time service-log queries.Read 15 Oct 2026 · alibabacloud.com

Mobile app scope

The Alibaba Cloud iOS/Android app can activate SMS, show quotas and statistics, buy resource plans and configure frequency/security settings, but cannot send texts or manage signatures/templates.Read 15 Oct 2026 · help.aliyun.com

Notifications

Notification messages can cover maintenance, activation, price changes, orders, logistics, transactions and payments, with variables such as names and order numbers.Read 15 Oct 2026 · alibabacloud.com

Per-number limit

The getting-started guide states a maximum of 20 messages per phone number per day.Read 15 Oct 2026 · alibabacloud.com

Praise: Capterra reviewer

A Capterra reviewer described Alibaba Cloud as trustworthy and said the management helped them learn how to use it.Read 15 Oct 2026 · capterra.com

Praise: Gartner reviewers

Gartner's displayed reviewer comments praise low cost and strong AI innovation.Read 15 Oct 2026 · gartner.com

Promotional messaging

The service supports promotional campaigns for product launches, advertising, events, cross-border marketing and member care.Read 15 Oct 2026 · alibabacloud.com

Quality prioritization

Messages can be assigned quality-of-service priorities so high-priority traffic such as verification codes is delivered first.Read 15 Oct 2026 · alibabacloud.com

Rating on Capterra

4.3 out of 5 from 15 reviewsRead 15 Oct 2026 · capterra.com

Rating on Gartner Peer Insights

4.4 out of 5 from 115 ratingsRead 15 Oct 2026 · gartner.com

Rating on Trustpilot

1.2 out of 5 from 100 reviewsRead 15 Oct 2026 · trustpilot.com

SDK languages

Official SDK documentation lists Java, Python, PHP, Go, TypeScript, C++ , C# and Swift packages.Read 15 Oct 2026 · alibabacloud.com

Security certifications

SMS documentation lists ISO 20000, ISO 9001, ISO 27001, ISO 27701 and China MLPS Level 3 certifications for Alibaba Cloud Communications.Read 15 Oct 2026 · help.aliyun.com

Verification codes

It supports variable-based verification messages for registration, login alerts, password recovery, payment authentication, identity checks, account binding and quick login.Read 15 Oct 2026 · alibabacloud.com

Volume controls

Administrators can set daily account limits and per-recipient daily limits to control resource use and cost.Read 15 Oct 2026 · alibabacloud.com

Plans and prices

Every Alibaba Cloud Short Message Service plan and price →

Where Specifiction places it

• Transactional SMS Software#18 of 768.4