AnySupport Desktop Edition
anysupport.net
Spec sheet
- Purpose
- AnySupport Desktop Edition lets support agents view and remotely control a customer's PC in real time.Read 11 Oct 2026 · anysupport.net
- Intended users
- The maker describes the edition for organizations including contact centers, IT support teams, finance and public-sector organizations, and software companies.Read 11 Oct 2026 · anysupport.net
- Free plan
- NoRead 20 Sep 2026 · anysupport.net
- Trial
- The maker offers a 15-day free trial without requiring a credit card.Read 11 Oct 2026 · anysupport.net
- Mobile apps
- YesRead 20 Sep 2026 · anysupport.net
- Security
- The maker says screen data is encrypted with AES-256 and customer and session information with SSL.Read 11 Oct 2026 · anysupport.net
- Support
- The customer center lists business-day support hours of 9:00 AM to 6:00 PM and provides phone and email contact details.Read 11 Oct 2026 · anysupport.net
- Access mode
- attendedRead 20 Sep 2026 · anysupport.net
- Administration
- Administrators can manage agent accounts and review session logs, statistics, and reports.Read 11 Oct 2026 · anysupport.net
- Customer consent
- Remote control starts only after the customer approves it, and each session uses a randomly generated, single-use access code.Read 11 Oct 2026 · anysupport.net
- File transfer
- The product supports two-way file transfer, and the product page describes it as having no size limit.Read 11 Oct 2026 · anysupport.net
- Limits
- Remote control on iOS and some mobile devices may be restricted by operating-system security policies; support may use screen sharing and drawing instead.Read 11 Oct 2026 · anysupport.net
- Managed devices
- 3Read 20 Sep 2026 · anysupport.net
- Multi-session support
- One agent can monitor and support up to 10 customer PCs at once.Read 11 Oct 2026 · anysupport.net
- Session recording
- YesRead 20 Sep 2026 · anysupport.net
- Session tools
- Features include screen recording, live chat, and automatic reconnection after the customer's PC reboots.Read 11 Oct 2026 · anysupport.net
- Supported platforms
- Windows,macOS,Android,iOS,web browsersRead 20 Sep 2026 · anysupport.net
- Supported systems
- The maker lists Windows and macOS downloads for agent and customer PC programs, plus Android and iOS apps for customer mobile support.Read 11 Oct 2026 · anysupport.net
Plans and prices
Basic Price not published 3 GB file transfer · 3 concurrent customers per agent Read 20 Sep 2026 · anysupport.net
Premium Price not published 10 concurrent customers per agent Read 20 Sep 2026 · anysupport.net
Enterprise Price not published 10 concurrent customers per agent Read 20 Sep 2026 · anysupport.net
All In One Price not published 10 concurrent customers per agent Read 20 Sep 2026 · anysupport.net
Where Specifiction places it
- Remote desktop software#80 of 1357.9