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SPECIFICTION
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AnySupport Desktop Edition

anysupport.net

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Spec score 7.9 #80 of 135 in Remote desktop software

Spec sheet

Purpose
AnySupport Desktop Edition lets support agents view and remotely control a customer's PC in real time.Read 11 Oct 2026 · anysupport.net
Intended users
The maker describes the edition for organizations including contact centers, IT support teams, finance and public-sector organizations, and software companies.Read 11 Oct 2026 · anysupport.net
Free plan
NoRead 20 Sep 2026 · anysupport.net
Trial
The maker offers a 15-day free trial without requiring a credit card.Read 11 Oct 2026 · anysupport.net
Mobile apps
YesRead 20 Sep 2026 · anysupport.net
Security
The maker says screen data is encrypted with AES-256 and customer and session information with SSL.Read 11 Oct 2026 · anysupport.net
Support
The customer center lists business-day support hours of 9:00 AM to 6:00 PM and provides phone and email contact details.Read 11 Oct 2026 · anysupport.net
Access mode
attendedRead 20 Sep 2026 · anysupport.net
Administration
Administrators can manage agent accounts and review session logs, statistics, and reports.Read 11 Oct 2026 · anysupport.net
Customer consent
Remote control starts only after the customer approves it, and each session uses a randomly generated, single-use access code.Read 11 Oct 2026 · anysupport.net
File transfer
The product supports two-way file transfer, and the product page describes it as having no size limit.Read 11 Oct 2026 · anysupport.net
Limits
Remote control on iOS and some mobile devices may be restricted by operating-system security policies; support may use screen sharing and drawing instead.Read 11 Oct 2026 · anysupport.net
Managed devices
3Read 20 Sep 2026 · anysupport.net
Multi-session support
One agent can monitor and support up to 10 customer PCs at once.Read 11 Oct 2026 · anysupport.net
Session recording
YesRead 20 Sep 2026 · anysupport.net
Session tools
Features include screen recording, live chat, and automatic reconnection after the customer's PC reboots.Read 11 Oct 2026 · anysupport.net
Supported platforms
Windows,macOS,Android,iOS,web browsersRead 20 Sep 2026 · anysupport.net
Supported systems
The maker lists Windows and macOS downloads for agent and customer PC programs, plus Android and iOS apps for customer mobile support.Read 11 Oct 2026 · anysupport.net

Plans and prices

Basic Price not published 3 GB file transfer · 3 concurrent customers per agent Read 20 Sep 2026 · anysupport.net
Premium Price not published 10 concurrent customers per agent Read 20 Sep 2026 · anysupport.net
Enterprise Price not published 10 concurrent customers per agent Read 20 Sep 2026 · anysupport.net
All In One Price not published 10 concurrent customers per agent Read 20 Sep 2026 · anysupport.net

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Where Specifiction places it

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