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Avero

averoinc.com

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Spec score 9.3 #1 of 39 in Restaurant Menu Engineering Software

What it is

Avero extracts and standardizes point-of-sale data, then presents it as hospitality insights to help operators understand restaurant performance. Its Starter tools include a POS-connected logbook, check search, menu mix trends, payment breakdowns, group sales, scheduled email reports, and configurable dashboards. Essentials adds server and bartender metrics, individual scorecards, contest management, promotion and void breakdowns, and labor insights. Professional adds overtime tracking, labor by hour, payroll reporting and export, and hour-by-hour revenue analysis for examining slow periods, table turns, special menus, and promotion uptake. Avero serves restaurants, hotel outlets, casinos, nightlife businesses, and larger groups. It lists more than 40 integrations with POS and time-and-attendance systems, including Aloha, Clover, Square, Toast, and TouchBistro. A RESTful API and standardized POS data support analysis in Excel and other business intelligence tools. The cloud service requires no Avero hardware. Starter is free; Essentials is $300 a year per location and Professional is $600 a year per location, with prices increasing based on annual sales volume.

Spec sheet

What it does
Avero extracts and standardizes point-of-sale data, enriches it with hospitality expertise, and delivers operational insights for restaurants, hotels and casinos.Read 14 Oct 2026 · averoinc.com
Product
Avero extracts and standardizes POS data, then presents it as hospitality insights to help operators understand and improve restaurant performance.Read 28 Sep 2026 · averoinc.com
Audience
Avero serves food and beverage operators including restaurants, hotel outlets, casinos, nightlife businesses, and larger groups.Read 28 Sep 2026 · averoinc.com
API
Avero markets a RESTful API suite that supplies cleaned, normalized POS data for Excel and other business-intelligence tools.Read 14 Oct 2026 · averoinc.com
Security
Avero says its data extraction utility encrypts POS data and securely transfers it to Avero’s data warehouse; it says data protection depends on the POS machine being PCI compliant.Read 28 Sep 2026 · averoinc.com
Support
Avero lists customer support at [email protected] and says its support team assists customers with data transfer recovery issues.Read 28 Sep 2026 · averoinc.com
Founded
LinkedIn and G2 list Avero as founded in 1999.Read 14 Oct 2026 · linkedin.com
API capabilities
The API page describes granular sales data, standardized meal-period data, trend analysis and comparison with reservation, loyalty or room data.Read 14 Oct 2026 · averoinc.com
API documentation
The public API page provides marketing-level capability descriptions and a request-information form rather than public endpoint or SDK documentation.Read 14 Oct 2026 · averoinc.com
API extensibility
Avero says technology partners use its API and integrations so they do not need to build and maintain their own POS connectors.Read 14 Oct 2026 · averoinc.com
App licensing requirement
Avero Mobile is free to download but requires a separate Avero Slingshot licence.Read 14 Oct 2026 · apps.apple.com
Browser support
Avero says it works best with Chrome and Firefox, supports Edge and Internet Explorer 11 or later, and does not support Safari or Internet Explorer 10 and below.Read 28 Sep 2026 · averoinc.com
Check search
Starter can search POS checks by items, amount, table, payment type and other dimensions and export check details to PDF.Read 14 Oct 2026 · averoinc.com
Company description
Crunchbase describes Avero as a provider of SaaS analytic applications and specialized services for hospitality.Read 14 Oct 2026 · crunchbase.com
Company history
Avero says it was founded in 2002 and lists offices in Dallas, Las Vegas, Boulder, and New York City.Read 28 Sep 2026 · averoinc.com
Company size and ownership
LinkedIn lists Avero as privately held with 51–200 employees and headquarters in New York, New York.Read 14 Oct 2026 · linkedin.com
Data API
Avero offers a RESTful API and standardized POS data for analysis in Excel and other business intelligence tools.Read 28 Sep 2026 · averoinc.com
Deployment model
Avero describes itself as a cloud-based software-as-a-service product that requires no dedicated hardware.Read 14 Oct 2026 · averoinc.com
Group analytics
Group Analytics lets operators compare locations, outlets or revenue centers in one login and organize dashboards by region, concept or operator.Read 14 Oct 2026 · averoinc.com
Hardware and setup
Avero describes itself as cloud-based SaaS that requires no Avero hardware and says its customer success team helps customers get started.Read 28 Sep 2026 · averoinc.com
Labor analytics
Essentials includes labor insights, and Professional adds overtime tracking, labor by hour, and payroll reporting and export.Read 28 Sep 2026 · averoinc.com
Labor management
Avero Labor tracks hours to overtime, identifies clocking errors and uses historical trends to guide staffing decisions.Read 14 Oct 2026 · averoinc.com
Legal name
Crunchbase lists the legal name as Avero, LLC.Read 14 Oct 2026 · crunchbase.com
Licence
Avero’s own pages describe a proprietary SaaS service and do not publish an open-source licence.Read 14 Oct 2026 · averoinc.com
Limit: Android app reliability
Google Play reviewers report recurring network-error login failures, crashes and lost Logbook entries while writing reports.Read 14 Oct 2026 · play.google.com
Limit: customization and support
Capterra reviewers report constrained revenue-data mapping, limited report customization and support restricted to standard business hours.Read 14 Oct 2026 · capterra.com
Limit: iOS app reliability
Apple reviewers report crashes on launch, slow or clunky behavior and being trapped on the introductory tour screen.Read 14 Oct 2026 · apps.apple.com
Limit: loading and outages
Capterra reviewers report slow or failed searches, loading issues and historical periods when the service went down repeatedly.Read 14 Oct 2026 · capterra.com
Limit: report editing and small operators
TrustRadius reviewers say canned reports can be cumbersome to modify, fiscal-period standardization is limited, and the product may be excessive for a single store.Read 14 Oct 2026 · trustradius.com
Logbook
Avero Logbook is a cloud-based web and mobile shift notebook that combines notes, sales highlights, weather and scheduled email delivery.Read 14 Oct 2026 · averoinc.com
Menu mix
Starter provides menu-mix reporting with item popularity, price-change tracking and scheduled daily, weekly or monthly delivery.Read 14 Oct 2026 · averoinc.com
Mobile access
Avero says its web-based software is accessible on iOS and Android devices with an internet connection and also offers real-time mobile apps for supported systems.Read 28 Sep 2026 · averoinc.com
Mobile system requirements
The App Store listing requires iOS or iPadOS 14.4+, macOS 11+ on Apple silicon for Mac use, or visionOS 1.0+.Read 14 Oct 2026 · apps.apple.com
POS integrations
Avero says it maintains more than 40 integrations with POS and time-and-attendance systems and connects them without an integration charge.Read 14 Oct 2026 · averoinc.com
Praise: breadth of data
A Capterra reviewer says Avero provides broad access to checks, reservations and other data and considers the information complete.Read 14 Oct 2026 · capterra.com
Praise: reporting and mobile
TrustRadius summarizes praise for emailed reports, a mobile logbook and intuitive navigation; reviewers also cite saved reports, comparison reports and support.Read 14 Oct 2026 · trustradius.com
Praise: reports and mobile access
G2 reviewers praise emailed reports, historical performance access and a mobile logbook for working away from a desk.Read 14 Oct 2026 · g2.com
Praise: usability
G2 reviewers repeatedly describe navigation through menus, reports and drop-downs as intuitive and easy to use.Read 14 Oct 2026 · g2.com
Promotions and voids
Promos & Voids analyzes promotion performance, lost revenue and possible misuse or fraud of promotion and void codes.Read 14 Oct 2026 · averoinc.com
Rating on Apple App Store
1.7 out of 5 from 57 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on Capterra
3.6 out of 5 from 9 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.6 out of 5 from 10 reviewsRead 14 Oct 2026 · g2.com
Rating on Google Play
2.2 out of 5 from 112 reviewsRead 14 Oct 2026 · play.google.com
Rating on TrustRadius
8 out of 10 from 9 reviewsRead 14 Oct 2026 · trustradius.com
Revenue management
Revenue Management analyzes traffic patterns, operating hours, table turns and menu profitability to identify revenue opportunities.Read 14 Oct 2026 · averoinc.com
Sales analytics
The Sales & Productivity product reports sales by day, item, category and server, with trends and server contests.Read 14 Oct 2026 · averoinc.com
Security statement
Avero says its POS extraction utility runs nightly, encrypts data and securely transfers it to the Avero data warehouse.Read 14 Oct 2026 · averoinc.com
Server insights
Essentials provides server and bartender performance metrics, individual scorecards, contest management, and promotion and void breakdowns.Read 28 Sep 2026 · averoinc.com
Service-team analytics
Service Team ranks staff across performance metrics to support targeted training, higher average checks and guest-service improvements.Read 14 Oct 2026 · averoinc.com
Starter tools
Starter includes a POS-connected logbook, check search, menu mix trends, payment breakdowns, group sales, scheduled email reports, and configurable dashboards.Read 28 Sep 2026 · averoinc.com
Support and documentation
Starter includes in-product guides, training, a knowledge base, chatbot and support, while the status site offers incident subscriptions and webhooks.Read 14 Oct 2026 · averoinc.com
System requirements
The web application works on iOS and Android devices with internet access; Chrome and Firefox are preferred, Edge and Internet Explorer 11+ are supported, while Safari and Internet Explorer 10 or older are unsupported.Read 14 Oct 2026 · averoinc.com

Plans and prices

Starter Free Free for any users and locations · Free POS integration · Unlimited users and usage · Mobile app · Logbook · Check search · Menu mix trends · Scheduled email reports · Dashboards · Knowledge base · Chat support Read 14 Oct 2026 · averoinc.com
Essentials $300 a year Starting at $300 / location / year; price increases based on annual sales volume All Starter features · Real-time mobile data · Service-team insights · Server scorecards · Contest management · Hourly sales · Group analytics · Promos and voids · Labor insights Read 14 Oct 2026 · averoinc.com
Professional $600 a year Starting at $600 / location / year; price increases based on annual sales volume All Starter and Essentials features · Payroll report/export · Overtime tracking · Labor by hour · Advanced service analytics · Promos and voids analytics · Table performance · Item sales by hour Read 14 Oct 2026 · averoinc.com

Every Avero plan and price →

Strong points and limits

Strong points

  • Starter includes dashboards and scheduled email reports
  • Essentials adds server and bartender performance metrics
  • Professional includes overtime and payroll reporting
  • More than 40 POS and time-and-attendance integrations
  • RESTful API and standardized POS data

Limits

  • Essentials costs $300 a year per location
  • Professional costs $600 a year per location
  • Prices increase based on annual sales volume
  • Safari is not supported

Who it suits

Avero suits food-and-beverage operators, from individual hospitality businesses to larger groups, that want to analyze POS data. Its tools address sales, server performance, labor, and revenue reporting.

Avero in depth

Read the full write-up

Avero turns point-of-sale data into reporting for restaurant and hospitality operators. It is best suited to teams that want to connect sales, staff, labor, and revenue analysis across one or more locations. Its tiered coverage is broad, but the per-location price rises with annual sales volume.

Overview

Founded in 2002, Avero serves food-and-beverage businesses ranging from restaurants and hotel outlets to casinos and nightlife operators. It standardizes POS data for analysis, with multi-location reporting and data export among its capabilities. The cloud-based service requires no Avero hardware, and its customer success team helps customers get started.

Avero says it maintains more than 40 integrations with POS and time-and-attendance systems, including Aloha, Clover, Square, Toast, and TouchBistro. Its RESTful API and standardized data can also support analysis in Excel and other business intelligence tools, making the product relevant to operators who want to work beyond built-in reports.

Key features

Sales and operations

Starter brings together a POS-connected logbook, check search, menu mix trends, payment breakdowns, group sales, scheduled email reports, and configurable dashboards. That is a substantial starting set for reviewing sales patterns and daily activity, though it does not include the deeper staff and labor tools reserved for paid tiers.

Staff and labor analysis

Essentials adds server and bartender metrics, individual scorecards, contest management, promotion and void breakdowns, and labor insights. These tools suit operators who need to examine performance at the employee level as well as understand labor alongside sales. Professional adds overtime tracking, labor by hour, and payroll reporting and export, making it the more relevant tier for teams that need labor detail for planning or payroll workflows.

Revenue reporting

Professional supports hour-by-hour revenue analysis, including slow periods, table turn times, special menus, and promotion uptake. That level of detail can help operators investigate when revenue is being won or lost; teams that only need core sales and menu reporting may not need to pay for it.

Data handling and access

Avero says its extraction utility encrypts POS data and transfers it securely to its data warehouse, while noting that protection also depends on the POS machine being PCI compliant. Its web software works on iOS and Android devices with an internet connection, and it offers real-time mobile apps for supported systems. In browsers, it works best with Chrome and Firefox, supports Edge and Internet Explorer 11 or later, and does not support Safari or Internet Explorer 10 and earlier.

Pricing

Starter: free. The plan is free for any number of users and locations, with unlimited users and usage and free POS integration for most common POS systems. Its sales and operations tools make it a practical entry point for operators who want reporting without a subscription; the trade-off is that server metrics, labor insights, and advanced revenue analysis sit in higher tiers.

Essentials: $300 a year (billed), per location. Price increases based on annual sales volume. It fits operators ready to add server and bartender scorecards, contests, promotion and void breakdowns, and labor insights. The per-location basis and sales-volume pricing mean the starting figure is not the whole cost for a larger or higher-volume operation.

Professional: $600 a year (billed), per location. Price increases based on annual sales volume. This tier is for operators who need overtime tracking, hourly labor and payroll reporting, and hour-by-hour revenue analysis. It costs more than Essentials and is difficult to justify if those additional labor and revenue tools are not part of the operation’s needs.

Platforms

Avero supports Android, iOS, and web. Mobile web access requires an internet connection; browser users should choose Chrome or Firefox for the stated best experience, since Safari is unsupported.

Who it's for

Avero is a strong fit for restaurants, hotel outlets, casinos, nightlife businesses, and groups that want standardized POS reporting across locations. Its free tier also makes it accessible to operators starting with sales and menu analysis. It is less compelling for buyers seeking only a narrow scheduling or ordering tool, or for teams that need Professional-level analysis but cannot accommodate per-location pricing that rises with annual sales volume.

Pros and cons

Pros: Starter permits unlimited users and usage across any number of locations, giving multi-location operators a broad free starting point.

Pros: More than 40 integrations, an API, and exportable standardized data provide options for connecting POS systems and doing further analysis.

Pros: Paid tiers progress from staff and labor insights to overtime, payroll, and detailed revenue reporting, so operators can match the analysis depth to their needs.

Cons: Essentials and Professional are priced per location, and each price rises with annual sales volume, complicating cost estimates as volume or footprint grows.

Cons: Safari is unsupported, which rules out Avero’s stated browser support for teams that rely on it.

Alternatives

For restaurant analytics options, see Restaurant Analytics Software; for a menu-focused shortlist, see Restaurant Menu Engineering Software.

Choose Meuze instead if you want a paid alternative with a free trial and a published Starter price of $150 a month (billed monthly). iammi is another paid alternative with a free trial and monthly, quarterly, or annual payment frequencies for its single-location subscription; two or more locations require a different arrangement.

Lineup.ai may suit buyers focused on forecasts and labor budgets: its Forecasts Only plan is $79 a month, with unlimited users and employees, automated AI-generated forecasts, and a custom labor allowance budget. For multi-location menu analysis, DishMath offers a Group plan at $149 a month for 2–10 locations, including roll-ups, per-GM SMS routing, and quarterly analyst review.

PAR Ordering is an alternative for readers seeking an ordering product. RestoStack offers a RestoCater AI plan priced at $19.99 as a one-time purchase, billed at 19.99% per accepted order with no monthly fee, or RestoVoice AI at $149 a month per location.

Novaryq may appeal to operators seeking a device-licensed option: Core (annual billing) is C$129 a year, invoiced once per year at C$1,548 for one operational device licence, with hardware, payment processing, and applicable taxes extra. Rosnet Scheduling & Forecasting is another option for readers comparing scheduling and forecasting products.

Verdict

Choose Avero if your hospitality operation needs POS-based reporting that can expand from sales and menu trends into staff, labor, and revenue analysis, especially across multiple locations. Its free Starter plan is unusually broad on users and usage, while the paid tiers add meaningful depth. Look elsewhere if Safari support is essential or if sales-volume-based, per-location pricing makes the higher tiers a poor fit.

Verdict

Avero offers a free Starter plan and progressively broader server, labor, and revenue tools in its paid tiers. Per-location prices increase with annual sales volume, so that basis is important to note.

Where Specifiction places it

Alternatives to AveroAll alternatives →