BitPay
bitpay.com
What it is
BitPay provides businesses with tools to accept cryptocurrency payments and send cryptocurrency payouts. Merchants can take payments online, in stores, and through email billing, with tools for ecommerce, donations, and retail. It lists integrations and plugins for Shopify, WooCommerce, Magento, BigCommerce, and other ecommerce platforms. Developers can integrate through BitPay REST APIs and SDKs, or official libraries for Java, Node, PHP, C#, and Python. Customer cryptocurrency payments are converted to local currency, and bank settlement is initiated the next business day; businesses can settle in fiat, cryptocurrency, or a mix of both. Merchant processing fees depend on cumulative monthly transaction volume: 2% + 25¢* below $500,000 USD, 1.5% + 25¢* from $500,000 to $999,999 USD, and 1% + 25¢* at $1,000,000 USD or more. BitPay also offers a free wallet app for mobile and desktop. Its self-custody wallet supports buying, selling, swapping, and storing cryptocurrency, buying gift cards, and paying bills. BitPay was founded in 2011 and is headquartered in Atlanta, Georgia, United States. Bill Pay is available only to US residents.
Spec sheet
- What it does
- BitPay provides crypto payment acceptance, payouts, invoicing, settlement and self-custody wallet tools for businesses and individuals.Read 15 Oct 2026 · bitpay.com
- API
- The REST API covers invoices, refunds, bills, exchange rates and ledgers, with signed BitAuth requests using secp256k1 identities.Read 15 Oct 2026 · developer.bitpay.com
- Integrations
- BitPay lists integrations and plugins for Shopify, WooCommerce, Magento, BigCommerce, and other ecommerce platforms.Read 7 Oct 2026 · bitpay.com
- Security
- BitPay's Trust Center lists SOC 3, SOC 1 Type 2, SOC 2 Type 2, NY DFS cybersecurity requirements, and DORA information.Read 7 Oct 2026 · trust.bitpay.com
- Compliance
- BitPay says US merchant accounts are subject to business verification and its compliance process includes KYC and AML checks.Read 7 Oct 2026 · developer.bitpay.com
- Support
- BitPay directs users to its Support Center and offers assistance through the BitBot support interface.Read 7 Oct 2026 · support.bitpay.com
- Headquarters
- Atlanta, Georgia, United StatesRead 28 Sep 2026 · bitpay.com
- Founded
- 2011Read 28 Sep 2026 · bitpay.com
- Bill pay
- The consumer app supports cryptocurrency bill payments, including credit-card and mortgage bills, subject to geographic restrictions.Read 15 Oct 2026 · bitpay.com
- Company facts
- LinkedIn lists BitPay as privately held, founded in 2011, headquartered in Atlanta and employing 51–200 people.Read 15 Oct 2026 · linkedin.com
- Company history
- BitPay says it was founded in 2011.Read 7 Oct 2026 · bitpay.com
- Company legal entities
- BitPay Inc. provides payment processing, BitPay B.V. operates in the Netherlands and BitPay Software LLC provides the wallet.Read 15 Oct 2026 · bitpay.com
- Developer options
- Developers can integrate through BitPay REST APIs and SDKs, or use official libraries including Java, Node, PHP, C#, and Python.Read 7 Oct 2026 · bitpay.com
- Documentation
- Developer documentation includes getting-started guides, ecommerce plugins, checkout integration, webhooks, SDK references and a changelog.Read 15 Oct 2026 · developer.bitpay.com
- Email billing
- The billing tool creates one-time or recurring invoices that merchants email to customers.Read 15 Oct 2026 · developer.bitpay.com
- Founders
- Crunchbase identifies Anthony Gallippi and Stephen Pair as BitPay founders and gives May 1, 2011 as the founding date.Read 15 Oct 2026 · crunchbase.com
- Funding
- LinkedIn says BitPay raised more than $70 million from investors including Index Ventures, Aquiline, Menlo Ventures, Founders Fund and Richard Branson.Read 15 Oct 2026 · linkedin.com
- Gift cards
- The wallet offers crypto purchases of gift cards from more than 250 brands.Read 15 Oct 2026 · play.google.com
- In-store payments
- BitPay Checkout provides QR-based retail acceptance through iOS and Android devices.Read 15 Oct 2026 · developer.bitpay.com
- Licence
- The BitPay wallet is open source and maintained by BitPay; public BitPay repositories include MIT-licensed wallet and client components.Read 15 Oct 2026 · support.bitpay.com
- Limit: customer support
- Reviewers repeatedly report slow or ineffective support, long waits and difficulty getting help with payment problems.Read 15 Oct 2026 · g2.com
- Limit: outages
- IsDown records incidents including XRP invoice disablement in August 2026, DOGE disablement in August 2026 and 42 incidents since March 2021.Read 15 Oct 2026 · isdown.app
- Limit: transaction failures
- Trustpilot reviewers allege delayed or stuck funds, withdrawal failures, network errors, refund disputes and weak support responses; these are user reports rather than verified findings.Read 15 Oct 2026 · trustpilot.com
- Limit: verification and access
- Reviews complain that account approval can take weeks and that strict KYC or payment-source checks can block use.Read 15 Oct 2026 · softwareadvice.com
- Notable limit
- BitPay Bill Pay is currently available only to US residents.Read 7 Oct 2026 · support.bitpay.com
- Notable outage news
- IsDown lists a roughly seven-hour XRP invoice-payment disablement on August 26, 2026.Read 15 Oct 2026 · isdown.app
- Online checkout
- Merchants can accept crypto through hosted checkout, payment buttons, invoices or integrations for Shopify, WooCommerce, Magento and BigCommerce.Read 15 Oct 2026 · bitpay.com
- Payment channels
- BitPay supports accepting payments online, in-store, and through email billing.Read 7 Oct 2026 · bitpay.com
- Payment settlement
- BitPay converts customer cryptocurrency payments to local currency and initiates bank settlement the next business day.Read 7 Oct 2026 · bitpay.com
- Payment tools
- The merchant pricing page lists email billing, ecommerce, donation, and retail payment tools.Read 7 Oct 2026 · bitpay.com
- Payout API limitation
- Payouts are API-only, have no dashboard, batch twice daily and require six confirmations before processing.Read 15 Oct 2026 · developer.bitpay.com
- Payouts
- Payout tools support payroll, vendor, affiliate and business payments funded in fiat and delivered in cryptocurrency.Read 15 Oct 2026 · bitpay.com
- Praise: integration and usability
- G2 and Capterra reviewers repeatedly describe straightforward crypto acceptance, easy interfaces and integrations with platforms such as Shopify and WooCommerce.Read 15 Oct 2026 · g2.com
- Praise: settlement and fees
- Independent reviewers praise automatic conversion to local currency, quick settlement, reasonable processing costs and instant card loading without a load fee.Read 15 Oct 2026 · capterra.com
- Rating on Apple App Store
- 4.3 out of 5 from 3.7K ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.4 out of 5 from 17 reviews.Read 15 Oct 2026 · capterra.com
- Rating on Chrome Web Store
- 4.7 out of 5 from 6 ratings.Read 15 Oct 2026 · chromewebstore.google.com
- Rating on G2
- 4.0 out of 5 from 21 reviews.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.4 out of 5 from 17 reviews.Read 15 Oct 2026 · getapp.com
- Rating on Google Play
- 4.0 out of 5 from 13.7K reviews.Read 15 Oct 2026 · play.google.com
- Rating on Trustpilot
- 1.2 out of 5 from 299 reviews.Read 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 6 out of 10 from 4 reviews.Read 15 Oct 2026 · trustradius.com
- SDKs
- BitPay publishes server-side libraries distributed through Composer, Maven, NuGet and npm, including Java, C#, PHP, Node and related tooling.Read 15 Oct 2026 · developer.bitpay.com
- Security compliance
- BitPay reports SOC 3 publicly and maintains SOC 1 Type 2, SOC 2 Type 2, NY DFS cybersecurity and EU DORA controls.Read 15 Oct 2026 · trust.bitpay.com
- Settlement
- Merchants can settle in fiat, crypto or a combination, with fiat deposited to bank accounts in supported countries.Read 15 Oct 2026 · bitpay.com
- Settlement choices
- Businesses can settle in fiat, cryptocurrency, or a mix of both.Read 7 Oct 2026 · bitpay.com
- Supported scale
- BitPay says it has processed more than $7 billion and 13 million transactions since 2011 and supports over 100 cryptocurrencies.Read 15 Oct 2026 · bitpay.com
- System requirements
- The Android app requires Android 11 or newer; BitPay recommends current iOS, Android or Apple-silicon Mac devices.Read 15 Oct 2026 · support.bitpay.com
- Wallet custody
- BitPay describes its wallet as self-custody, with the user responsible for controlling their cryptocurrency.Read 7 Oct 2026 · support.bitpay.com
- Wallet feature
- The wallet lets users hold, send, receive, buy, swap, sell and spend crypto while keeping keys on their own devices.Read 15 Oct 2026 · support.bitpay.com
- Wallet features
- The BitPay Wallet supports buying, selling, swapping, and storing cryptocurrency, buying gift cards, and paying bills.Read 7 Oct 2026 · support.bitpay.com
- Wallet integrations
- Business checkout lists BitPay, Phantom, Coinbase, Exodus, Trust Wallet, MetaMask and WalletConnect among supported wallet connections.Read 15 Oct 2026 · bitpay.com
- Wallet platforms
- The BitPay app is available for iOS, Android, Mac, Windows, and Linux.Read 7 Oct 2026 · support.bitpay.com
Plans and prices
Strong points and limits
Strong points
- Accepts payments online, in stores, and by email billing.
- Settlement can be fiat, cryptocurrency, or mixed.
- Bank settlement is initiated the next business day.
- Integrations include Shopify and WooCommerce.
- Wallet app is free.
Limits
- Merchant fees depend on monthly transaction volume.
- Bill Pay is limited to US residents.
- Wallet users are responsible for cryptocurrency control.
Who it suits
It suits businesses seeking to accept cryptocurrency through online, in-store, or email billing channels, and developers who want API or SDK integration. The wallet may suit users who want self-custody cryptocurrency tools.
BitPay in depth
Read the full write-up
BitPay serves businesses that want to accept cryptocurrency and send crypto payouts, alongside individuals looking for a self-custody wallet. It is strongest when merchants need several payment channels and a choice of settlement currency; transaction fees rise or fall with monthly volume.
Overview
Founded in 2011 and headquartered in Atlanta, BitPay combines merchant payment processing with a separate wallet app. For merchants, it converts customer cryptocurrency payments to local currency and initiates bank settlement the next business day, or allows settlement in fiat, cryptocurrency, or a mix. That flexibility suits businesses with differing treasury needs, though its percentage-based processing fees make volume a meaningful part of the cost decision.
Key features
Merchant payments
Merchants can accept payments online, in-store, or through email billing, with tools for ecommerce, donations, and retail. Payment links and recurring billing add collection options, and payouts are daily. Supported methods include Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, XRP, Polygon, Ethereum, Base, Optimism, Arbitrum, Solana, and supported stablecoins. The breadth is useful for businesses whose customers pay in different cryptocurrencies, but it is less relevant to merchants seeking only conventional card acceptance.
Integrations and plugins for Shopify, WooCommerce, Magento, BigCommerce, and other ecommerce platforms can connect BitPay to an existing store. Developers can build through REST APIs and SDKs or use official libraries for Java, Node, PHP, C#, and Python. That gives technical teams more than a hosted checkout route, though businesses without development resources may prefer a processor centered on simpler payment needs.
Wallet and security
The BitPay Wallet is a separate self-custody product for buying, selling, swapping, and storing cryptocurrency, as well as buying gift cards and paying bills. Self-custody means users control their cryptocurrency and carry responsibility for it. Bill Pay is limited to US residents, so it is not a global substitute for ordinary bill-payment services. BitPay's Trust Center lists SOC 3, SOC 1 Type 2, SOC 2 Type 2, NY DFS cybersecurity requirements, and DORA information. US merchant accounts are subject to business verification, with KYC and AML checks in the compliance process. Support is available through the Support Center and BitBot.
Pricing
The BitPay Wallet costs nothing, with the free wallet app available for mobile and desktop devices. Merchant processing has unlimited monthly transactions, but its fee is based on cumulative monthly transaction volume: under $500,000 USD, 2% + 25¢; $500,000–$999,999 USD, 1.5% + 25¢; and at least $1,000,000 USD, 1% + 25¢. The lower-volume tier is the most expensive percentage rate, while higher volume brings a lower rate; all three retain the 25¢ component. Businesses should model the applicable tier against their expected monthly transaction amount. Merchant pricing is custom pricing rather than a flat monthly subscription.
The under-$500,000 monthly transaction-volume tier fits smaller processing volumes; the $500,000–$999,999 tier serves businesses in the middle band; and the at-least-$1,000,000 tier is for the largest volumes. Each tier retains unlimited monthly transactions, so the distinction is the cumulative volume rate rather than a transaction quota.
Platforms
BitPay's listed platforms are Android, API, iOS, Linux, macOS, web, and Windows. The wallet app is available for iOS, Android, Mac, Windows, and Linux; the merchant API, web, and ecommerce integrations give businesses other ways to connect payments.
Who it's for
BitPay is a strong fit for merchants that want cryptocurrency acceptance across online, retail, and email billing, particularly when settlement choice and ecommerce integrations matter. It also suits individuals comfortable taking responsibility for a self-custody wallet. It is a weaker fit for businesses that want only conventional payment processing, or for non-US users who need the wallet's Bill Pay feature.
Pros and cons
Pros: Multiple sales channels, recurring billing, payment links, and daily payouts give merchants varied ways to collect crypto payments.
Pros: Fiat, cryptocurrency, or mixed settlement lets businesses choose how receipts are handled.
Pros: A free self-custody wallet includes crypto trading and storage, gift cards, and bill-payment tools for US residents.
Cons: Merchant fees include both a percentage and 25¢ per transaction, and the percentage varies with cumulative monthly volume.
Cons: Bill Pay is US-only, and self-custody puts responsibility for controlling cryptocurrency on the user.
Alternatives
For merchants comparing processors, browse Payment Processing Software or Crypto Payment Processors.
Choose Kill Bill instead when self-hosting, open-source software, and control of infrastructure and data matter more than BitPay's packaged crypto acceptance and payouts. Checkout Page is a better fit for a lightweight checkout with a free tier capped at $3,000 in sales per 30 days and one team member, or a $29 a month Launch plan. CashNotify is an option for users who want a desktop-oriented Stripe or PayPal account monitor, with its free plan covering one account.
Helcim is worth considering for businesses seeking payment processing with no account monthly fees and interchange-plus rates that vary by volume. Mollie suits businesses looking for pay-as-you-go processing with no contract or commitment and published rates for consumer cards. For invoice-first billing, PayPal Invoicing lets users create and send invoices without setup or subscription fees, with transaction fees when customers pay. Privacy.com is for people who want merchant-locked or single-use payment cards rather than crypto acceptance. Airwallex Payments may suit businesses seeking online card and local payment acceptance, with processing fees applying to its free Explore plan.
Verdict
Choose BitPay if your business needs to accept cryptocurrency through several channels and wants control over whether receipts settle in fiat, crypto, or both. The free wallet adds a distinct option for self-custody users, but businesses should compare the volume-based percentage plus per-transaction charge with their expected processing mix, and users outside the US should look elsewhere for Bill Pay.
Verdict
BitPay combines merchant payment acceptance and payouts with a separate self-custody wallet. Businesses should review the volume-based processing fees, while users considering Bill Pay should note its US-only availability.
Where Specifiction places it
- Payment Processing Software#1 of 719.5
- Crypto Payment Processors#1 of 209.4
- Crypto Wallets software#1 of 209.3