Skip to content
SPECIFICTION
Get listed

BlackBerry AtHoc

blackberry.com

WebiOSAndroidAPI
Visit blackberry.com
Spec score 7.6 #14 of 34 in Mass Notification Software

What it is

BlackBerry AtHoc is a paid critical event management solution for government and critical infrastructure. It combines emergency notifications with incident-response tools in a shared view of alerts, personnel status, field reports, maps, geofences, and connected systems. Messages and actions can target roles, locations, organizations, and operational context. Field personnel can use the mobile app for two-way participation and structured reporting. Alerts can be delivered through WhatsApp, Microsoft Teams, SMS, email, voice, desktop pop-ups, and mobile push notifications. AtHoc 7.22 supports synchronization with Microsoft Entra ID and secure private ArcGIS map layers. Its SDK provides portable APIs, currently for existing AtHoc customers. BlackBerry states that AtHoc Cloud has FedRAMP Class D (High) authorization and lists ISO/IEC 27001, 27017, and 27018 certifications. Two-way communication supports 19 languages. Endpoints include mobile devices, tablets, desktops, laptops, and Chromebooks across iOS, Android, Windows, macOS, and ChromeOS. Pricing requires a demo or sales inquiry.

Spec sheet

Purpose
BlackBerry describes AtHoc as a critical event management solution for government and critical infrastructure, combining emergency notifications with incident response tools.Read 7 Oct 2026 · blackberry.com
Integrations
AtHoc 7.22 supports automatic user data synchronization with Microsoft Entra ID and secure private ArcGIS map layers.Read 7 Oct 2026 · blackberry.com
Security
BlackBerry states that AtHoc Cloud holds FedRAMP Class D (High) authorization and lists AtHoc among products with ISO/IEC 27001, 27017, and 27018 certifications.Read 7 Oct 2026 · blackberry.com
Support
AtHoc Enterprise support provides a support portal, support request tickets, and urgent request phone numbers for North America and other regions.Read 7 Oct 2026 · blackberry.com
Headquarters
Waterloo, Ontario, CanadaRead 28 Sep 2026 · blackberry.com
Founded
1984Read 28 Sep 2026 · blackberry.com
APIs
The AtHoc SDK provides portable APIs for integration with the AtHoc system, and BlackBerry says the SDK is currently for existing AtHoc customers.Read 7 Oct 2026 · blackberry.com
Channels
BlackBerry says alerts can be delivered through WhatsApp, Microsoft Teams, SMS, email, voice, desktop pop-ups, and mobile app push notifications.Read 7 Oct 2026 · blackberry.com
Coordination
The platform brings alerts, personnel status, field reports, maps, geofences, and connected systems into a shared operational view.Read 7 Oct 2026 · blackberry.com
Government use
BlackBerry positions AtHoc for federal agencies and reports that 80% of U.S. federal government agencies trust it for crisis communications.Read 7 Oct 2026 · blackberry.com
Languages
BlackBerry says AtHoc supports two-way communication in 19 languages.Read 7 Oct 2026 · blackberry.com
Mobile app
The AtHoc mobile application supports two-way participation and structured reporting for field personnel.Read 7 Oct 2026 · blackberry.com
Pricing access
The product page directs prospective customers to request a demo; it does not display a price.Read 7 Oct 2026 · blackberry.com
Targeting
Messages and actions can be targeted by role, location, organization, and operational context.Read 7 Oct 2026 · blackberry.com

Plans and prices

BlackBerry AtHoc Priced on request Pricing provided by demo or sales inquiry Read 7 Oct 2026 · blackberry.com

Every BlackBerry AtHoc plan and price →

Strong points and limits

Strong points

  • Targets communications by role and location
  • Supports many alert delivery channels
  • Includes mobile two-way field reporting
  • Offers Entra ID and ArcGIS integrations
  • Supports 19 communication languages

Limits

  • Pricing is available only through demo or inquiry
  • SDK access is for existing customers
  • Positioned for government and critical infrastructure
  • Requires coordinating multiple endpoint and channel types

Who it suits

AtHoc suits government and critical-infrastructure organizations coordinating alerts and incident response across many channels and endpoint types. It is also relevant to teams needing targeted messaging, field reporting, and policy controls.

Verdict

BlackBerry AtHoc combines broad alert distribution with operational coordination, field participation, and mapped incident context. Prospective buyers must request pricing and confirm that its government-focused scope and customer-restricted SDK fit their organization.

Where Specifiction places it

Alternatives to BlackBerry AtHocAll alternatives →