Box
box.com
What it is
Box is a file storage and collaboration service available on Android, iOS, macOS, and Windows. Its listed capabilities include file versioning and business administration controls. Named plans range from Individual, with 10 GB of storage, 250 MB uploads, one file version, and five signature requests per month, to Personal Pro, with 100 GB, 5 GB uploads, 10 versions, and 15 monthly signature requests. Business Starter lists 100 GB, 2 GB uploads, 25 versions, and up to 10 users. Business, Business Plus, Enterprise, and Enterprise Plus offer unlimited storage; their upload limits are 5 GB, 15 GB, 50 GB, and 150 GB, respectively. These business tiers require at least three users and list monthly API call allowances of 50K for the first two and 100K for the Enterprise tiers. Box was founded in 2005 and is headquartered in Redwood City, California.
Spec sheet
- What it does
- Box presents itself as an intelligent content platform for secure content management, collaboration, workflow automation, e-signature and enterprise AI.Read 15 Oct 2026 · box.com
- Free plan
- YesRead 20 Sep 2026 · box.com
- API
- Box provides an API reference, authentication guides, application publishing workflow, UI Elements, error guidance and a developer changelog.Read 15 Oct 2026 · support.box.com
- Integrations
- Box lists more than 1,500 integrations, including Microsoft 365, Google Workspace, Slack, Teams, Zoom, Salesforce and Adobe Express.Read 15 Oct 2026 · support.box.com
- Compliance
- Box lists SOC 1/2/3, ISO 27001/27017/27018/27701, HIPAA/HITECH, PCI DSS, FINRA, FedRAMP, FIPS 140-2, GDPR-related controls and other certifications or reports.Read 15 Oct 2026 · box.com
- Headquarters
- Redwood City, California, United StatesRead 23 Sep 2026 · box.com
- Founded
- 2005Read 23 Sep 2026 · box.com
- AI agents
- Box describes drag-and-drop AI agents for automating multi-step workflows such as onboarding and loan processing.Read 15 Oct 2026 · box.com
- Box AI
- Box AI can summarize and analyze enterprise content and connect to models from OpenAI, Anthropic and Google.Read 15 Oct 2026 · box.com
- Box Hubs
- Box Hubs organizes content into secure portals and supports AI questions across Hub content on Enterprise Plus and Enterprise Advanced.Read 15 Oct 2026 · support.box.com
- Business admin controls
- YesRead 20 Sep 2026 · box.com
- Collaboration
- Box supports sharing, editing, commenting and co-creation of content across internal and external collaborators.Read 15 Oct 2026 · box.com
- Company identity
- LinkedIn identifies Box as a public company headquartered in Redwood City, California, founded in 2005, with 1,001–5,000 employees.Read 15 Oct 2026 · linkedin.com
- Desktop apps
- Box Drive integrates with macOS Finder and Windows Explorer, while Box Tools opens and saves Office, CAD and Photoshop files from the browser.Read 15 Oct 2026 · box.com
- Desktop limitation
- Box Drive does not support Windows ARM computers, Windows ARM virtual machines, Windows folder redirection or native Windows search indexing.Read 15 Oct 2026 · support.box.com
- Device platforms
- windows,macos,ios,androidRead 20 Sep 2026 · box.com
- E-signature
- Box Sign provides native signing, approval, tracking and unlimited e-signatures without an added per-signature charge on qualifying plans.Read 15 Oct 2026 · box.com
- File size limit
- 2Read 20 Sep 2026 · box.com
- File versioning
- YesRead 20 Sep 2026 · box.com
- Legal name
- Google Play identifies the Android publisher as Box, Inc., with an address at 900 Jefferson Ave., Redwood City, California.Read 15 Oct 2026 · play.google.com
- Limit: interface
- Capterra reviewers describe the interface as occasionally clunky or confusing, particularly for less technical users and large folder navigation.Read 15 Oct 2026 · capterra.com
- Limit: performance and offline work
- TrustRadius reviewers report lagging notifications or sharing and request stronger offline capabilities; other reviews mention slow uploads.Read 15 Oct 2026 · trustradius.com
- Limit: pricing
- Capterra and Software Advice identify high or complex pricing as a recurring drawback, especially for smaller organizations.Read 15 Oct 2026 · softwareadvice.com
- Limit: support and account access
- Trustpilot reviews heavily criticize account lockouts, cancellation or refund handling and difficulty reaching effective customer support.Read 15 Oct 2026 · trustpilot.com
- Praise: secure sharing
- TrustRadius and Capterra reviewers commonly praise secure external sharing, granular permissions, version history and collaboration.Read 15 Oct 2026 · capterra.com
- Praise: usability and organization
- TrustRadius reviewers repeatedly praise Box's intuitive interface, folder organization and ease of managing large document collections.Read 15 Oct 2026 · trustradius.com
- Rating on Apple App Store
- 4.8 out of 5 from 191K ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.4 out of 5 from 5,654 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.3 out of 5 from 6,937 reviewsRead 15 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.4 out of 5 from 573 reviewsRead 15 Oct 2026 · gartner.com
- Rating on Google Play
- 4.4 out of 5 from 207K reviewsRead 15 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.4 out of 5 from 5,647 reviewsRead 15 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 1.2 out of 5 from 297 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 8.9 out of 10 from 714 reviews and ratingsRead 15 Oct 2026 · trustradius.com
- Reliability
- Box directs customers to a public status page for planned maintenance and unexpected service disruptions.Read 15 Oct 2026 · box.com
- SDK authentication
- The current Java and Python SDKs document Developer Token, OAuth 2.0, Client Credentials Grant and JWT authentication.Read 15 Oct 2026 · github.com
- SDK licensing
- The public Box Python SDK repository is Apache-2.0 licensed, while the Box service itself is proprietary cloud software.Read 15 Oct 2026 · github.com
- SDKs
- Box maintains Java, .NET, Python, Node, and iOS SDKs with full API parity; its Android Content SDK is end-of-support and partial.Read 15 Oct 2026 · github.com
- Security encryption
- Box states that content uses TLS 1.3 in transit when supported and AES-256 encryption at rest.Read 15 Oct 2026 · box.com
- Storage limit
- 100Read 20 Sep 2026 · box.com
- System requirements
- Box Drive supports the two latest macOS versions and the two latest 64-bit Windows and Windows Server major versions; recommended hardware is a 1.6 GHz dual-core CPU and 4 GB RAM.Read 15 Oct 2026 · support.box.com
- UI extensibility
- Box UI Elements supplies React and framework-neutral JavaScript components for browsing, uploading, previewing and selecting Box content.Read 15 Oct 2026 · github.com
- Workflow automation
- Box Relay, Forms, Doc Gen and Sign can be combined to route data, generate documents, obtain signatures and retain agreements.Read 15 Oct 2026 · box.com
Plans and prices
Strong points and limits
Strong points
- Available on Android, iOS, macOS, and Windows
- A free plan is available
- File versioning is listed
- Business administration controls are listed
Limits
- Individual allows 250 MB uploads and one version
- Business tiers require at least three users
Who it suits
Box may suit individuals who want file storage across desktop and mobile platforms, as well as businesses needing administration controls and plans with user or API allowances. The plan details let readers compare storage, upload limits, file versions, and signature requests.
Verdict
Box lists a free plan and several individual and business tiers, with storage and upload limits that vary by plan. Compare the plan-specific version, signature-request, user, and API allowances before choosing.
Where Specifiction places it
- Cloud storage#1 of 669.5
- Document Management Software#1 of 639.5
- File Sharing Software#1 of 479.5
- Cloud Storage Services#2 of 649.4
- Cloud Content Collaboration Software#1 of 309.5
- Cloud Document Management Software#1 of 279.5
- Docs Automation#1 of 269.4
- Enterprise Content Management - Enterprise Software#1 of 249.5
- File Migration Software#1 of 229.4
- Visionos App#1 of 169.5
- Enterprise Content Management Systems#2 of 269.5