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SPECIFICTION
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Brandwatch Social Media Management

brandwatch.com

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Spec score 7.8 #68 of 145 in Social Media Management Tools

Spec sheet

Product
Brandwatch describes Social Media Management as an all-in-one platform for teams collaborating on social.Read 8 Oct 2026 · brandwatch.com
Integrations
The product page says integrations include tools for employee advocacy and user-generated content, and its network coverage page describes a Salesforce Service Cloud integration for routing customer cases.Read 8 Oct 2026 · brandwatch.com
Support
Brandwatch provides a customer support link and Help Center from its site.Read 8 Oct 2026 · brandwatch.com
Analytics level
customRead 21 Sep 2026 · brandwatch.com
Approval workflow
YesRead 21 Sep 2026 · brandwatch.com
Authentication
Social Media Management supports email and password, two-factor authentication, social sign-in, and customer identity providers using SAML or OpenID Connect, which Brandwatch says are included at no additional cost.Read 8 Oct 2026 · brandwatch.com
Data retention
Unless the contract says otherwise, Brandwatch says it retains customer data for up to 30 days after contract termination before deleting or anonymizing it, subject to legally required retention.Read 8 Oct 2026 · brandwatch.com
Historical data
The product page states that it includes 12 months of consumer data and seven years of competitive channel analytics.Read 8 Oct 2026 · brandwatch.com
Hosting
Brandwatch says Social Media Management products are hosted on AWS and GCP in the EU, except Listening infrastructure, which is hosted in the US and UK and contains public information only.Read 8 Oct 2026 · brandwatch.com
Listening and analytics
The product offers social listening across 100 million or more sources, customizable analytics dashboards, competitor benchmarking, and share-of-voice insights.Read 8 Oct 2026 · brandwatch.com
Publishing and collaboration
The product provides a content calendar for organic and paid content, approval flows, user roles, and a shared digital asset library.Read 8 Oct 2026 · brandwatch.com
Purchase and trial access
The plans page presents standard to enterprise options and a free demo request; it does not show a public price or state that a free trial is available.Read 8 Oct 2026 · brandwatch.com
Security certification
Brandwatch states that all its products are ISO 27001:2022 certified and are audited by a third party at least annually.Read 8 Oct 2026 · brandwatch.com
Social inbox
Its customizable cross-channel inbox covers Facebook, Twitter, TikTok, Instagram, LinkedIn, WhatsApp, and YouTube, with automated rules and audience profile cards.Read 8 Oct 2026 · brandwatch.com
Social networks
The network coverage page describes publishing, engagement, scheduling, advertising, or monitoring capabilities across networks including TikTok, Facebook, Instagram, X, LinkedIn, Threads, Pinterest, WhatsApp, Messenger, and YouTube.Read 8 Oct 2026 · brandwatch.com
Supported networks
Facebook,Instagram,X (Twitter),LinkedIn,TikTok,WhatsApp,YouTube,Google,PinterestRead 21 Sep 2026 · brandwatch.com
Target users
Brandwatch identifies social media managers and content marketers as the intended users, including teams managing channels, creating content, engaging communities, listening, and benchmarking.Read 8 Oct 2026 · brandwatch.com

Plans and prices

Social Media Management Priced on request Standard to enterprise plans available · Free demo by request Read 8 Oct 2026 · brandwatch.com

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Where Specifiction places it

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